Alera Group, Inc. · 4 days ago
Account Manager
Alera Group, Inc. is seeking an Account Manager - Employee Benefits to join their team. This role involves coordinating the placement and service of employee benefits, working closely with clients and vendors to resolve issues, and ensuring compliance with regulations.
Responsibilities
Work with vendor/carriers/providers and/or other external partners, as appropriate, to resolve claims and other benefits-related issues
Remain current on forms, coverage insurance carriers, industry trends and legislation
Consistently follow client service workflows (service calendar timelines) and appropriately engage internal resources
Responsible for assisting and managing communications (e.g., guidance on benefit program features, plans, enrollment, rules, and eligibility) to employees and management
Monitors ongoing administration, including the setup of new accounts, funding of contributions, and compliance with applicable ACA rules
Understand and execute company’s Standard Operating Procedures and reporting tools to ensure efficiency and accuracy of execution
Manages audits, required filings and other compliance related initiatives, as required
Identify needs, assist in the development of and maintain communication systems to promote understanding of benefit programs and practices for management, employees and HR staff
Assists with the execution of the annual Open Enrollment process
Attend meetings and events as appropriate and proactively learn about products and underwriting approaches
Oversee the accuracy and display of information in carrier portals and/or EDI file feed data, internal platforms, etc
Assist in the development of service team members
Qualification
Required
Life and Health Insurance State License - required
Insurance carrier, benefits administration, and/or insurance brokerage experience required
Intermediate to advanced knowledge of the following - Fully-insured and Self-funding health plans, Wellness programs, dental, life, short- and long-term disability, Regulatory environment of employee benefit plans
Ability to establish priorities, work independently and proceed with objectives with little or no supervision
Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in verifying financial spreadsheets
Preferred
Undergraduate college degree preferred; or experience equivalent considered
Benefits
Medical
Dental
Life and disability insurance
401k
Generous paid time off
Much more
Company
Alera Group, Inc.
Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.
Funding
Current Stage
Late StageTotal Funding
$1.1BKey Investors
Bank of MontrealGenstar Capital
2025-05-01Debt Financing· $1B
2023-04-12Private Equity· $100M
2017-01-04Private Equity
Recent News
2025-10-21
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