Experience HEGG ยท 3 days ago
Front Desk Agent
Sioux Falls, SD, US
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrExperience HEGG is seeking a Front Desk Agent at the Hilton Garden Inn Sioux Falls Downtown to deliver an exceptional guest experience. The role involves greeting guests, resolving inquiries, and ensuring smooth check-in and check-out processes.
Angel InvestmentHospitalityProperty Management
Responsibilities
Politely greets guests and resolves all guest inquiries and problems in a positive and productive manner both in person and on the phone
Successfully follows all telephone, sales, and reservation processes and completes all administrative duties as assigned
Works actively with the sales team and all other staff to provide excellent guest experiences
Follows the check-in and check-out processes in a friendly and efficient manner
Reviews and updates the communication log regularly to stay current with developments in the hotel
Ensures the lobby and front desk are clean and fully supplied, including the ordering of supplies when necessary
Invest in our three core values of the Hegg vision: We Always Find a Way, Be Better Every Day, We Are Better Together
Qualification
Required
Ability to be on feet for up to 8 hours
Ability to lift up to 50 lb
Detail oriented
Customer service experience helpful
Works well alone and with others
Benefits
Paid Time Off
Perfect Attendance Bonus Plan
Referral Bonus Plan
Worldwide Hotel Discounts
Company
Experience HEGG
Hegg Companies, Inc. is the premier real estate development and investment company in the Midwest.
Founded in 1945
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Hegg
President, CEO
Steven Westra
Chief Operating Officer
Company data provided by crunchbase