Atlantic Group · 10 hours ago
Commercial Insurance Operations Director
Providence, RI
Full-time
Hybrid
Director/Executive
$130K/yr - $160K/yr
10+ years expAtlantic Group is hiring a Commercial Insurance Operations Director in Providence, RI with our client, leading the Commercial Lines division. You will manage service and support teams, drive client satisfaction, improve workflows, and ensure regulatory compliance.
B2BHuman ResourcesStaffing Agency
Responsibilities
Team Leadership: Manage and mentor Commercial Lines staff, fostering collaboration, accountability, and professional growth
Client Service Oversight: Maintain high service standards, resolve complex client issues, and strengthen client relationships
Operational Excellence: Streamline processes, monitor KPIs, and optimize workflows to improve efficiency and service delivery
Compliance & Reporting: Ensure regulatory compliance, track key service metrics, and present performance reports to leadership
Strategic Growth: Partner with Sales and leadership on initiatives that drive client retention, account growth, and resource alignment
Qualification
Required
Bachelor's degree in Business Administration, Insurance, or related field required
10+ years in the insurance industry with expertise in Commercial Lines and proven leadership in management roles
Proficient in Microsoft Office Suite with the ability to leverage insurance software platforms and reporting tools
Strong expertise in commercial insurance products, policies, underwriting, and regulatory requirements
Strong communication, problem-solving, and data analysis skills with the ability to manage priorities in fast-paced environments
Preferred
P&C Broker License preferred
Benefits
Bonus
Company
Atlantic Group
Atlantic Group, founded in 2006, is an industry leader in executive and professional search & staffing.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Ricco
Founding Partner
Recent News
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