Technical Service Engineer jobs in United States
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Cornell Pump Company, LLC ยท 6 hours ago

Technical Service Engineer

positionMount Pleasant, WI
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Cornell Pump Company, LLC is a U.S. engineering manufacturer specializing in motion control solutions. They are seeking a Technical Service Engineer to install, commission, and maintain equipment at customer sites, while also providing technical support and troubleshooting for complex systems.

Machinery ManufacturingManufacturing
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Culture & Values

Responsibilities

Install, commission, and maintain equipment at customer sites
Diagnose and repair mechanical, electrical, and control system issues
Utilize software knowledge to:
+ Update embedded code (firmware, assembly code) for equipment calibration, optimization, or bug fixes
+ Collaborate with peers on root cause analysis of software/hardware issues
Train customers on operation, preventive maintenance, and troubleshooting procedures
Document service activities, including field reports, code modifications, and parts usage
Provide feedback from field issues to engineering and product development teams
Ensure compliance with safety standards and site regulations
Up to 50% travel domestically and internationally (as required, sometimes on short notice) to support customer installations and service calls

Qualification

Electrical EngineeringFirmware/Assembly codeC/C++ programmingMechanical troubleshootingElectrical troubleshootingField service experienceDiagnostic toolsCommunication skillsIndependent work

Required

Bachelor's degree in Electrical Engineering (preferred) or Technical degree or related field (or equivalent technical training/experience)
3 years minimum related experience, including customer-facing and/or field service
Experience in field service, technical support, or a related role
Familiarity with Firmware/Assembly code or low-level programming for embedded systems
Familiarity with C/C++ or higher-level programming for embedded systems
Familiarity with rotating equipment (motors, drives, clutches, pumps, or similar)
Familiarity with embedded systems, PLCs, and industrial control hardware
Strong mechanical and electrical troubleshooting skills
Experience reading and interpreting electrical/mechanical schematics
Excellent communication skills for customer interaction and technical reporting
Ability to work independently in field environments with minimal supervision
Experience with oscilloscopes, logic analyzers, and other diagnostic tools

Benefits

10 paid holidays and PTO starting at two weeks per year
401K Plan - 3% employer contribution, and matching based on your contribution thereafter: immediate full vesting
Two medical plans: a PPO and an HDHP with an HSA
Dental/Vision coverage
Pet Insurance
Company-paid Employee Assistant Program (EAP)
Two weeks of paid Parental Leave
Company-Paid Life Insurance & AD&D, Short-Term Disability and Long-Term Disability
Additional Voluntary Life Insurance & AD&D

Company

Cornell Pump Company, LLC

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EFFICIENT BY DESIGN since 1946: The story of Cornell starts in 1946 when five people working at Pacific Pump Company decided to head out on their own.
dateFounded in 1946
location
Clackamas, Oregon, USA
people-size201-500 employees
web-link
http://www.cornellpump.com/

Funding

Current Stage
Growth Stage

Leadership Team

R
Robert Ray
President
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Company data provided by crunchbase