Blackhawk Network · 11 hours ago
Client Onboarding Project Manager II
South Portland, ME
Full-time
Hybrid
Mid, Senior Level
$82K/yr - $110K/yr
5+ years expBlackhawk Network is a global leader in branded payment solutions, helping businesses enhance revenue and consumer engagement. The Client Onboarding Project Manager II is responsible for leading external project implementations, managing client relationships, and ensuring successful project execution while balancing technical quality and client satisfaction.
E-CommerceFinanceFinancial ServicesPayments
Responsibilities
Manage multiple simultaneous clients’ projects, including team mobilization, client specification definition, project plan creation, and management of engineering tasks using agile software development methodologies. (If you’ve only managed projects that are internal facing, this is not the role for you)
Manage all activities around client implementations. This includes schedule, scope, risk, and maintaining high client satisfaction in a dynamic, cross-functional environment
Effectively balance priorities of business results, technical quality, and client satisfaction in decision-making process
Be an asset to Account Managers and Technical Account Managers by providing scoping and project management support in the pursuit of new and existing client opportunities
Identify and execute impactful Solution Delivery process improvements concurrently with project execution
Effectively maintain positive working relationships with clients and partners, while clearly communicating priorities and deliverables and managing client expectations
Partner closely with Product Management and Engineering leadership to scope and prioritize product backlogs, execute a successful development process, and enhance internal processes
Play active and flexible roles in the software development processes. Assist Engineering with resource planning, resource allocation, scenario planning and release management processes
Qualification
Required
5+ years of relevant experience, managing projects in a technical area such as software development, systems analysis, or product
3 + years of relevant professional experience in client-facing software project management
Strong project management skills, ideally with both agile and waterfall methodologies
Technical skills and aptitude are required. Ideal candidates will have software development experience and/or technical undergraduate/graduate degree
Able to rapidly adapt and respond to changes in environment and priorities
Must be highly organized, execution-oriented professionals with strong communication, presentation, and negotiation skills. Outstanding ability to work cross-functionally is required
Strong attention to detail, outstanding organizational skills and ability to handle multiple priorities
Effectively communicates in writing and on the phone with clients and partners
A self-starter with high energy and a ‘sense of urgency', you will thrive in a fun, fast-paced startup environment
Diligent and organized
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results
Preferred
Either PMP Certification or Scrum Master Certification is a bonus
Domain knowledge and experience in e-commerce, digital marketing for retail, mobile, payments and/or loyalty marketing is valued
A desire to work at a technology start-up or fast paced high growth company
Benefits
401k with employer match
Medical
Dental
Vision
12 paid holidays throughout the year 2026
Sick pay accrual according to state law
Parental leave
Life insurance
Disability insurance
Accident and illness insurance
Health and dependent care flexible spending accounts
Wellness benefits
Flexible time off for all full-time employees
Company
Blackhawk Network
Blackhawk Network, Inc. provides prepaid and payments products in the United States and Canada.
1001-5000 employees
H1B Sponsorship
Blackhawk Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (24)
2023 (37)
2022 (53)
2021 (37)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-01-01Post Ipo Equity
2013-04-19IPO
Leadership Team
Ron Pragides
Vice President of Engineering
Nik Sathe
Chief Product and Technology Officer
Recent News
EIN Presswire
2025-12-03
Company data provided by crunchbase