Limitless East Marketing ยท 19 hours ago
Customer Service Specialist
San Antonio, TX
Full-time
Onsite
New Grad, Entry LevelLimitless East Marketing is seeking a dedicated and enthusiastic Customer Service Specialist to join their dynamic team. In this role, you will be the first point of contact for valued customers, providing exceptional service and support while resolving inquiries and ensuring customer satisfaction.
Marketing & Advertising
Responsibilities
Respond promptly to customer inquiries via phone, email, and chat
Provide accurate information regarding products and services
Resolve customer complaints efficiently and escalate when necessary
Maintain customer records and accurately document interactions
Collaborate with other departments to resolve issues and improve service
Identify and suggest improvements to enhance customer satisfaction
Qualification
Required
High school diploma or equivalent
Proven experience in customer service or a related field
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and manage stress effectively
Proficient in using customer service software and tools
Preferred
Additional education or certification is a plus
Benefits
A supportive and welcoming team environment.
Opportunities for professional growth and development.
Competitive compensation and benefits package.
Company
Limitless East Marketing
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase