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Wells Fargo · 4 hours ago

Lead Product Manager - Home Lending CRM Product Transformation

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$119K/yr - $206K/yr

5+ years exp

Wells Fargo is seeking a dedicated and collaborative Product Owner to join their Sales Engagement team within Home Lending Product. The role involves driving the development and strategy of multiple CRM applications to optimize sales processes and enhance customer interactions. The ideal candidate will work closely with various teams to deliver high-impact solutions and improve client relationships.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Act as the primary Product Owner for several CRM applications within the Sales Engagement portfolio, supporting the Consumer Direct sales force

Work in close partnership with the Product Manager to align product vision, strategy, and execution with business objectives

Collaborate daily with engineering, design, sales, and marketing teams to define detailed product requirements and deliver high-impact solutions

Engage with sales professionals and business stakeholders to gather feedback, understand user needs, and identify opportunities for product improvement across applications

Prioritize product features and enhancements across multiple applications based on business value, customer impact, and technical feasibility

Facilitate Agile ceremonies (e.g., sprint planning, backlog refinement, reviews) and ensure smooth, iterative delivery with engineering teams

Monitor product performance metrics, conduct market research, and analyze competitive trends to ensure our CRM tools remain industry-leading

Maintain and communicate product roadmaps for each application, ensuring alignment with company objectives and sales engagement strategies

Ensure compliance with relevant data privacy and security regulations in all CRM tool implementations

Qualification

Product ManagementCRM ToolsAgile MethodologiesSaaS Product ManagementData AnalysisCommunication SkillsCollaboration SkillsLeadership Skills

Required

5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

3+ years of experience in product ownership or product management, with a focus on CRM tools or sales engagement platforms