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Within Health · 6 hours ago

Vice President Compliance & Quality Assurance

United States

Full-time

Remote

Director/Executive

$145K/yr - $165K/yr

8+ years exp

Within Health is revolutionizing eating disorder treatment through their innovative telehealth platform, aiming to improve access to quality care. The Vice President of Compliance & Quality Assurance will lead strategic initiatives to ensure that the organization meets all legal, regulatory, and internal quality standards while fostering a quality-focused culture.

Health CarePersonal HealthWellness

Responsibilities

Provides direct oversight and leads the strategy for all regulatory and accreditation activities to include state based surveys and accreditation surveys. Implements mock survey procedures that informs PI and constant readiness for survey activity. Maintains all documentation related to these activities including audit results, action plans, the quality manual and all relevant plan documents as required

Ensure adherence to all relevant laws, regulations and standards; acts as the primary contact for regulatory agencies

Oversee all internal and external audits, including investigations, case review, and RCA. Manages all corrective actions, including ensuring evidence of success; as well as any and all mandatory reporting for adverse and sentinel events

Provides input to senior leadership for value based contracting based upon known results of internal auditing

Identifies, assesses and mitigates quality and compliance risks through risk based testing and proactive measures

Ensures all policies, procedures and SOPs are reviewed, revised and available for front line staff. Develops a risk based strategy for the management of the policy system

Develops and executes bi-annual Safety Survey and Employee Engagement surveys as well as leads the organization through improvement efforts that support a high quality, safe and engaging environment for employees

In collaboration with HR develops and delivers training programs that are compliant with best practices, TJC and state regulatory requirements

Partners with Human Resources on new employee orientation, performance management, and staff retention

Maintains knowledge of regulatory changes and communicates this to senior leadership

Provide direct oversight and management of licensing and credentialing processes

A high level of attention to detail, prompt clear communication skills, analytical problem-solving abilities, and an orientation towards execution

Drives initiatives, programs, and services to enable the organization to deliver on its mission, strategies, and goals

Qualification

Quality AssuranceCompliance ManagementRegulatory KnowledgeRisk ManagementAudit OversightAnalytical SkillsContent WritingCommunication SkillsProblem-Solving SkillsOrganizational SkillsPresentation Skills

Required

8+ years of experience in quality and/ or compliance required

Demonstrates experience executing, measuring results, and demonstrating progress

Bachelor's degree required, Master's preferable

Superior analytical and problem-solving skills, and ability to structure and define requirements

Articulate and proactive with excellent listening and communication skills

Prior experience in a similar role with a solid track record of success

Strong problem-solving and organizational skills

Possess excellent written and oral communication skills, allowing to effectively communicate at all levels of an organization, both internally and externally

Content writing and presentation skills