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Anderson Auto Group of Nebraska and Missouri · 8 hours ago

Customer Service Representative

Lincoln, NE

Full-time

Onsite

New Grad, Entry Level

Anderson Auto Group is a family-owned business that has been operating for 40 years in Nebraska and Missouri. They are seeking a Customer Service Representative to provide excellent service to customers and assist with various clerical duties.

AutomotiveSales

No H1B

Responsibilities

Greets all customers in a professional and courteous manner

Answer and direct phone traffic in a polite, professional and cheerful manner

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

Provide basic information to callers who have general inquires

Perform follow-up sales calls on service quotes

Update and maintain the store scheduler with Service Manager

Asks for the sale and/or attempts to schedule customers for a service appointment

Assist the Store Managers with various clerical duties as needed

Be friendly, professional, courteous and efficient when working with all customers and employees

Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication

Qualification

Customer serviceMicrosoft OfficeCall center salesCommunication skillsNegotiation skills

Required

Experience with Microsoft Office suite is a plus

Call center sales experience is a plus

Excellent customer service, communication and negotiation skills

Professional personal appearance

Applicants must be at least 18 years of age

Authorized to work in the U.S

A valid driver's license is also required

Benefits

Paid Vacations & No Weekends

Professional Development & Continued Education

Employee Appreciation Events Such As Cook-Outs, Outings, and Contests

A 401k Match

Medical, Dental, Vision, Life & Disability Insurances

Employee Discounts on Vehicle Purchases, Service & Parts

Company

Anderson Auto Group of Nebraska and Missouri

Anderson Auto Group of Nebraska and Missouri, where you can "Experience Better", is a family owned group serving the communities and surrounding areas of Lincoln NE, Grand Island NE, and St.

Founded in 1986