Mears Parkway Auto Group ยท 9 hours ago
IT Support Specialist
Dover, OH
Part-time
Onsite
Entry, Mid Level
$17/hr - $18/hr
2+ years expParkway Auto Group is currently looking for an IT Support Specialist to join their team. The IT Support Specialist will be responsible for responding to tickets related to hardware and software, managing accounts and device records, and coordinating equipment distribution.
AutomotiveCommercialSmall and Medium Businesses
Responsibilities
Reporting to the Manager of IT, the IT Support Specialist is responsible for responding to tickets related to hardware and software, managing accounts and device records, and coordinating equipment distribution
The IT Support Specialist will work collaboratively across departments to meet all IT needs
As part of this role, you should expect these responsibilities to be a part of your day-to-day:
Triage and respond to tickets
Remotely support and troubleshoot hardware and software
Communicate via ticketing system, virtual meetings, phone, email, and chat
Printer Maintenance and repair
Configuration of New Computers and Hardware
Manage user accounts, licenses, and devices
Coordinate the distribution of company equipment
Create and maintain documentation on our knowledge bases
Train users on secure use of technology
Stay up to date with best practices in the IT industry
Other duties as assigned
Qualification
Required
2+ years of experience working in technical support
Strong knowledge of computers, security, networks, printers, and systems administration
Strong analytical and problem-solving skills, on the spot problem solving
Company
Mears Parkway Auto Group
Since 1987, the Parkway Auto Group has been here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep, Ram, Honda, and Nissan vehicles.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase