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Capgemini · 1 day ago

Senior Data Analyst - Business Analyst- Agile Manager - Sprints

Austin, TX

Full-time

Hybrid

Senior Level, Lead/Staff

$67K/yr - $192K/yr

10+ years exp

Capgemini is a global business and technology transformation partner, committed to helping organizations accelerate their transition to a digital and sustainable world. The Senior Data Analyst - Business Analyst - Agile Manager will work closely with business and IT teams to document processes, develop project plans, and lead requirements gathering sessions to create customized solutions for clients.

ConsultingInformation TechnologyInsurTechIT ManagementSoftware

No H1B

Responsibilities

Work closely with business and IT teams to understand current state and document end to end process and system flows

Partner with architecture team to build out target state for systems

Work with IT and product vendors to come up requirements and high level design

Develops and prepares project plans including scheduling, costs, resources, and other operational concerns

Analyzes business systems specifications

Defines and documents product requirements, project deliverables, and product acceptance criteria

Meet with clients to analyze their individual needs, determine priorities, provide estimates and determine scope -Manage scope, schedule and quality

Lead requirements gathering sessions; investigate, document and analyze key client organizational processes -Identify needs and develop customized solutions

Maintain an effective client follow-up system to ensure clients are contacted in regards to project progress and overall satisfaction

Perform and organize ongoing support for customers such as report building, data quality, new integrations, etc

Contribute to the development of a strategic customer roadmap

Qualification

ServiceNow transformation experienceBusiness Analyst in Financial ServicesServiceNow tech developmentSQL data analysisAgile MethodologyStakeholder managementClient facing experienceServiceNow PPM ExperienceCommunication

Required

Must reside in the US and be able to legally work in the US

Should have 10 Years of ServiceNow transformation project experience

Strong Business Analyst in Financial Services Domain in large organizations

Must have ServiceNow tech development background

Should be able to have discussion with dev team on technical matters

Good data analysis SQL Skills

Good stakeholder management skills

Preferred

Good Communication (verbal & written)

Agile Methodology Experience

ServiceNow PPM Experience

Client facing experience

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility