IHMVCU ยท 19 hours ago
Contact Center Agent
2500 River Drive, Moline, IL 61265, US
Full-time
Onsite
New Grad, Entry Level
$16/hr - $17/hrIHMVCU, the largest credit union in the Quad City area, is seeking a Call Center Agent. This role involves providing exceptional service to members through phone, email, and chat, while building long-term relationships and exceeding expectations.
Financial ServicesNon Profit
Responsibilities
Build deep, long term relationships to help our members along their financial journey
In a high energy, empowered atmosphere we provide exceptional service through phone, email and chat functions
Each day the goal is to listen, understand and take quick action to exceed the member's expectations
Qualification
Required
Exceptional customer service experience
Proficient in relevant computer applications
Educate members on financial tools; accurately and efficiently apply policies and procedures
Benefits
401(k) with company match
Holiday pay & paid time off
Education reimbursement
Community volunteering
Health insurance including dental and vision
Company
IHMVCU
IHMVCU is a non-profit organization provides financial solutions.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brian Laufenberg
President / CEO
Allan Hosack
CFO/CRO/Wealth & Insurance Practice Leader
Company data provided by crunchbase