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Aman · 12 hours ago

Vice President, Hotel Operations - Aman At Sea

Plantation, FL

Full-time

Onsite

Director/Executive

10+ years exp

Aman is a luxury hospitality company known for creating peaceful retreats, and they are seeking a Vice President of Hotel Operations for their new luxury motor yacht, Amangati. This role involves ensuring that the onboard experience reflects Aman’s high standards of service and luxury while managing hotel operations and compliance with maritime regulations.

HospitalityLeisureResortsTravel Accommodations

Responsibilities

Translate AMAN’s brand philosophy and guest experience into a distinctive, ultra-luxury onboard hospitality environment

Develop and implement departmental operating manuals, policies, and Standard Operating Procedures (SOPs)

Create job descriptions and organizational structures for all shipboard hotel roles, ensuring ILO and labour law compliance

Develop and manage departmental budgets for newbuild, first fit, and ongoing operations

Partner with Technical Services and Crewing Agents to ensure seamless hotel operations and crew readiness

Collaborate with procurement to define product specifications, logistics, and supply chain requirements

Establish and monitor KPIs, dashboards, and performance metrics to ensure operational excellence

Lead the design and delivery of training programs that uphold AMAN’s service, safety, and compliance standards (USPHS, ADA, NLV, HACCP, etc.)

Conduct market and competitive analysis to inform business planning and product enhancements

Work cross-functionally with marine, IT, and commercial leadership to ensure full integration and alignment across operations

Qualification

Luxury hospitality experienceShipboard hotel operationsFinancial acumenOperational expertiseCultural awarenessTechnology proficiencyEmotional intelligenceCommunication skillsInterpersonal skillsOrganizational skills

Required

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Minimum of 10 years' senior leadership experience in luxury hospitality, cruise, or ultra-luxury resort environments

Proven ability to deliver world-class guest experiences across multicultural and multinational teams

Strong financial acumen with experience in budgeting, forecasting, and performance management

Deep understanding of shipboard hotel operations and international maritime compliance

Demonstrated success in leading, mentoring, and developing high-performing global teams

Excellent communication, presentation, and interpersonal skills with strong influencing capability

Highly organised and detail-oriented, with the ability to manage multiple priorities under pressure

Proficient in corporate and shipboard technology systems for hospitality and operations management

Flexible and globally mobile, with the ability to travel internationally and support extended operational periods

Preferred

advanced degree preferred

Company

Aman

Glassdoor3.9

At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives.

Founded in 1988

Baar, Zug, CHE

5001-10000 employees