Podium · 4 hours ago
Engineering Manager, Enterprise
Podium is dedicated to empowering local businesses with a comprehensive AI-driven platform aimed at converting leads into customers. The Engineering Manager will lead the Enterprise AI team in developing custom conversational AI solutions for major clients, balancing rapid delivery with the enhancement of platform capabilities.
CollaborationConsumer ReviewsMessagingSaaSSoftware
Responsibilities
Lead & Scale Enterprise AI Team – Manage and grow engineering teams focused on core platform components such as developer tooling, infrastructure abstraction, and shared services
Drive AI Agent Reliability & Performance – Ensure conversational AI systems across text and voice channels deliver high accuracy, low latency, and production reliability for enterprise workloads at scale
Deliver Enterprise AI Solutions & Inform Platform – Partner with Sales, Customer Success, and customers to scope and deliver custom AI solutions; collaborate with Product Engineering to extract learnings into reusable platform capabilities
Technical Strategy & Roadmap – Define and execute a roadmap that balances custom enterprise AI solution delivery with building platform capabilities that enable faster future delivery
Mentor & Develop Talent – Hire and grow the team, mentor senior engineers, and maintain a high-performance culture with customer-facing engineers
Be Hands-On – Contribute code to production systems and actively participate in architecture, design reviews, code reviews, and critical technical decisions alongside your senior engineering team
Cross-Functional Collaboration – Work with Security, SRE, Product, and GTM partners to align platform efforts with business needs
Cross-Functional Collaboration – Work with Sales, Customer Success, Product, and engage directly with enterprise customer technical teams and stakeholders
Qualification
Required
2+ years of engineering management experience with hands-on technical leadership; comfortable working directly on architecture and technical decisions with senior engineers who need less day-to-day management
Deep technical expertise building and scaling production AI systems, with a strong understanding of reliability, performance, and customer-facing deployments
Proven success delivering AI solutions for customers with experience shipping custom conversational AI agent solutions, integrating with enterprise systems, and extracting reusable patterns for future efficiency
Proven ability to lead high-performing teams through complex challenges in a fast-paced, startup environment
Strong communication skills and a collaborative mindset. You can align technical roadmaps with business outcomes
Experience with hiring, mentoring, and developing engineering talent
Preferred
Experience with LLM deployment, AI agent frameworks (LangGraph), agent evaluations, multi-turn agent orchestration, LLM observability/monitoring, fine-tuning, or building AI platforms
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan with company matching
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Company
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
H1B Sponsorship
Podium has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (3)
2022 (3)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$422.65MKey Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M
Recent News
2025-11-25
2025-11-19
Company data provided by crunchbase