Customer Service Coordinator jobs in United States
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NX GROUP (NIPPON EXPRESS GROUP) · 1 day ago

Customer Service Coordinator

Nippon Express Company, Ltd. is a global logistics provider headquartered in Tokyo, with a strong presence in the U.S. through its subsidiary Nippon Express U.S.A., Inc. The Customer Service Coordinator role involves managing daily warehouse operations and supporting logistics functions to ensure efficient delivery and customer satisfaction.

Transportation/Trucking/Railroad

Responsibilities

Daily Operation for Warehouse business (Logistics/Distribution)
Warehouse Receipt
Warehouse In (Receiving)
Warehouse Out (Shipping)
Delivery Order dispatch
Picking Order dispatch
Receiving & Shipping operation: Monthly Average 350 Shipments
Picking Order dispatch: Monthly Average 350 Orders
Supporting of Ocean Consoli (CFS operation)
Operational Duties include Management & Development of Warehouse business
Following up customers and/or NX branches
Supporting to achieve department revenue/profit budget goals

Qualification

Process improvementAnalytical skillsComputer skillsHigh school diplomaTeamworkCommunication

Required

Strong teamwork skills and inclination
Good communications skill – listening, providing and receiving feedback
Process improvement
Patience – ability to deal with complex processes that may involve multiple levels of approval
High school diploma or equivalency certificate or significant or relevant or appropriate working experience. Some college desirable
Strong quantitative and analytical skills
Strong computer and analytical skills – PowerPoint, Word, and Excel

Benefits

Medical, Dental, and Vision beginning the 1 st of the month after 30 days.
401k with a company match
Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
Generous Vacation and Sick time.

Company

NX GROUP (NIPPON EXPRESS GROUP)

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History:Since 1937 *Establishment of Nippon Express Co.,Ltd.

Funding

Current Stage
Late Stage
Company data provided by crunchbase