Supervisor, Installation & Repair jobs in United States
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RG Fiber · 3 hours ago

Supervisor, Installation & Repair

positionSebastian, FL
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

RG Fiber is committed to building stronger communities through connectivity. They are seeking an Installation & Repair Supervisor to lead a team of technicians in installing and repairing voice, video, broadband, and fiber services while ensuring high-quality workmanship and safety compliance.

InternetTelecommunications

Responsibilities

Lead, coach, and support a team of skilled technicians responsible for installing and repairing voice, video, broadband, and fiber services
Oversee day-to-day field operations, scheduling, service orders, preventive maintenance, and troubleshooting
Ensure high-quality workmanship, safety compliance, and timely completion of work
Conduct quality control assessments and audits to keep work standards high and repeat truck rolls low
Serve as the go-between for Operations, Sales, Engineering, and Customers — keeping everyone aligned and informed
Analyze trouble tickets and productivity data to identify wins, gaps, and opportunities for improvement
Train and develop technicians on evolving fiber and fixed wireless technologies
Model professional behavior and create a team culture of accountability, pride, and ownership
Take part in hiring, performance feedback, coaching, and recognition
Maintain accurate reporting, inventory accountability, crew schedules, and compliance documentation
Jump in to support other Clearwave markets as needed

Qualification

Telecommunications installationFiber optics knowledgeField operations leadershipAC/DC theoryProblem-solving skillsOrganizational skillsCommunication skills

Required

5+ years in telecommunications installation, repair, construction, or field operations
Strong knowledge of copper, HFC, GPON, Fiber-to-the-Home systems, and broadband provisioning
Experience leading, training, or mentoring field teams — formal supervisor experience a plus
Solid understanding of AC/DC theory and safe work practices
Strong problem-solving skills — you see issues, own them, and fix them
Organizational and time management skills that would make even the most chaotic day look effortless
Ability to communicate clearly and confidently — written, verbal, and in the field
A clean driving record, valid license, and willingness to work flexible hours as needed

Company

RG Fiber

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Bringing gigabit fiber to the rest of us using software
dateFounded in 2015
location
Baldwin City, Kansas, USA
people-size2-10 employees
web-link
http://www.rgfiber.com

Funding

Current Stage
Early Stage
Total Funding
unknown
2022-03-24Acquired
2016-06-06Seed

Leadership Team

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Mike Bosch
Founder & CEO
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Company data provided by crunchbase