VIR Properties ยท 5 hours ago
Entry-level Customer Service Coordinator
Houston, TX
Full-time
Onsite
New Grad, Entry Level
0+ years expVIR Properties is seeking an organised and customer-focused Entry-level Customer Service Coordinator to support their marketing and customer engagement activities. This role involves ensuring smooth customer interactions, supporting service processes, and aligning customer feedback with marketing and campaign delivery.
Management Consulting
Responsibilities
Coordinate customer enquiries across phone, email, and digital channels
Support the organisation and scheduling of customer communications
Maintain accurate records of customer interactions and service activity
Assist with resolving basic customer queries and escalating when required
Support marketing campaigns by sharing customer insights and feedback
Liaise with internal teams to ensure consistent messaging and service delivery
Assist with reporting on customer service performance and trends
Provide administrative and coordination support to the customer service team
Qualification
Required
Strong communication and interpersonal skills
Organised with excellent attention to detail
Customer-focused and professional approach
Ability to manage multiple tasks in a fast-paced environment
Comfortable working independently and as part of a team
Basic computer and data entry skills
Interest in customer service, marketing, or communications
No previous experience required, full training provided
Benefits
Comprehensive training and ongoing development
Clear progression opportunities within customer service, marketing, or account management
Supportive and collaborative team culture
Hands-on experience working on live marketing campaigns
A dynamic and growth-focused working environment
Company
VIR Properties
At VIR Properties, we empower entrepreneurs and small businesses by providing comprehensive property and marketing management solutions.
London, GB
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase