State of Missouri ยท 2 hours ago
Associate Customer Service Representative - 5044195
Jefferson City, MO
Full-time
Onsite
New Grad, Entry LevelThe State of Missouri is committed to enhancing the lives of Missourians through effective service. The Associate Customer Service Representative in the Payment Plan Unit will set up and monitor payment plans for customers with delinquent tax accounts and assist them through various communication channels.
AgricultureGovernmentInformation Technology
Responsibilities
Set up payment plans
Produce payment plan documents
Communicate professionally and accurately with all internal and external customers by telephone, chat, email, and letter
Assist customers in person in the Tax Information Office
Research tax accounts
Process tax documents
Report productivity
Special projects
Qualification
Required
Possess a high school diploma or proof of high school equivalency (GED)
Experience in clerical or office related work
Have a commitment to customer service
Benefits
Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
Founded in 1820
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kevin Mccarthy
Chief Technology Officer
Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
Recent News
2025-08-22
Seattle TechFlash
2025-05-10
Company data provided by crunchbase