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GE Vernova · 8 hours ago

Customer Portfolio Manager CPM - CS

United States

Full-time

Remote

Senior Level

$125K/yr - $155K/yr

5+ years exp

GE Vernova is a company focused on building a world that works. They are seeking a Customer Portfolio Manager to manage customer relationships, oversee parts planning, and ensure customer satisfaction in the context of power plant projects.

EnergyEnergy EfficiencySustainability

No H1B

Responsibilities

Serve as a liaison between internal/external organizations and your assigned customer(s), own the customer relationship, and contribute to the overall business strategy and growth

Develop and own site customer communication plan, coordinate and facilitate regular GE Vernova/Customer meetings reviewing open items and action plans and reviewing existing and new GE Vernova products/services that could provide value for the customer

Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE

Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable

Be responsible for managing the Outage planning and execution process and processing of Change Orders

Be responsible for customer invoicing, collections, and support GE Vernova internal financial operating metrics

Act as the Customer Advocate within the GE Vernova organization

Provide leadership in owning and driving all emergent/forced outage matters to resolution

Manage safe outage planning, and execution mindful of our GE Vernova 'Life Saving Principles'

Accountable for the wing to wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes

Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure

Qualification

Power Plant experienceGas Turbine knowledgeFinancial skillsProject ManagementLeadershipCommunication skillsOrganizational skills

Required

Bachelor's Degree from an accredited University or College (will consider Vocational Degree or equivalent Military background and/or a High School Diploma / GED with a minimum of 7 years of Power Plant experience

Minimum of 5 years of knowledge and experience within the power plant field services and/or Energy Industry

This role is offered within the greater Dell, AK

Candidate must be within the 400 miles radius