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Oak View Group · 1 day ago

Premium Club Attendant | Part-Time | Benchmark International Arena

Benchmark International Arena

Full-time, Part-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Premium Club Attendant plays a vital role in delivering an exceptional guest experience in premium seating areas, ensuring food and beverage areas are well-maintained and that guests receive courteous, personalized service throughout events.

Sports

Responsibilities

Maintain and monitor food and beverage service areas, ensuring they remain clean, organized, and fully stocked throughout events

Replenish food and beverage items in a timely manner, coordinating with the culinary team to ensure smooth execution and consistent food quality

Set up and break down assigned service areas, including linens, dishware, glassware, utensils, and serving equipment, ensuring all items are operable and clean before and after each event

Provide attentive, friendly, and professional guest service by anticipating needs, responding promptly to requests, and proactively addressing issues such as empty platters, spills, or guest concerns

Observe and monitor guests to provide assistance when needed and recognize when guests are visibly intoxicated, following company alcohol service policies and procedures

Monitor inventory, fulfill requisitions, and ensure club areas are properly equipped with serving ware and supplies

Collaborate with fellow attendants, supervisors, and the culinary team to deliver a seamless, elevated premium experience

Follow all company policies, procedures, and standards for safety, sanitation, uniform appearance, and guest interaction

Ensure compliance with health and safety regulations while promoting a positive atmosphere for guests and team members

Demonstrate reliability and consistent attendance in accordance with company standards

Perform additional duties as assigned by supervisors or managers to support event operations

Qualification

Hospitality experienceFood service experienceCustomer service skillsFood handling certificateAlcohol service permitBasic math skillsInterpersonal skillsCommunication skillsAttention to detailTeamwork

Required

High school diploma or equivalent preferred

Strong interpersonal and communication skills, with the ability to engage employees, management, and guests in a professional and positive manner while maintaining a guest-first mindset

Ability to speak, read and write in English

Ability to multitask and remain organized in a fast-paced, team-oriented environment

Attention to detail and commitment to service excellence and cleanliness

Possess a valid food handling certificate or alcohol service permit as required by state or federal regulations, or be willing to obtain the certification through company-provided training

Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory

Ability to stand and walk for extended periods of time and lift up to 25 lbs

Must be able to work flexible hours, including evenings, weekends, and holidays