Inside Sales & Service Representative jobs in United States
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Hajoca Corporation ยท 14 hours ago

Inside Sales & Service Representative

Hajoca Corporation is seeking an Inside Sales & Service Representative who is dedicated to providing excellent customer service and building lasting relationships. The role involves meeting sales targets, processing orders, generating leads, and resolving customer issues while supporting the Profit Center team.

Building MaintenanceBuilding MaterialProfessional ServicesWholesale
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Meet or exceed the sales targets established by your Manager
Work with the Profit Center Manager to establish revenue and margin targets
Accurately process Sales Orders and Bids generated through telephone sales transactions
Assist customers who pick up their order at our Profit Center
Find innovative ways to grow sales with existing customers and become their trusted advisor
Generate sales leads that develop into new customers
Identify opportunities for value-added services and articulate our solutions
Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction
Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team
Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk
Successfully complete required safety and compliance training programs as assigned
Perform other reasonably related duties as assigned by immediate supervisor and other management as required

Qualification

Customer serviceInside salesMicrosoft OfficeProduct knowledgeMathematical skillsLearning computer systemsMaterial-handling equipmentEnglish proficiencyCommunication skillsTeamworkProblem-solving

Required

1 year of experience in customer service or inside sales; contractor sales preferred
Possess a proper and valid driver's license
Successfully complete required safety and compliance training programs as assigned
Read, write, speak, and understand English
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals

Preferred

Knowledge of products sold in the Profit Center preferred
Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data
Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills
Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell
Build influential relationships and trust with customers and vendors through open and interactive communication
Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale
Be able to build positive working relationships and inspire teamwork with co-workers
Be able to learn and operate the computer related systems used to process orders
Be able to learn to operate warehouse material-handling equipment

Company

Hajoca Corporation

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In 1858, one enterprising individual invested his life savings of $200 to start a business grinding key stops for plumbers in Philadelphia.

H1B Sponsorship

Hajoca Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (2)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Kathy Rusko
Chief Financial Officer
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Matthew Pothier
Chief Information Officer
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Company data provided by crunchbase