Forsyth County · 1 day ago
Business Operations Manager – Facilities Management
New Port Richey, FL
Full-time
Onsite
Mid, Senior Level
5+ years expForsyth County is seeking a Business Operations Manager in Facilities Management to provide strategic and operational leadership across the department. The role involves overseeing various divisions, improving service delivery, and managing resources for effective facilities management.
Government Administration
Responsibilities
Serves as the Division Head of the Planning & Integration Division within Facilities and act as a liaison between other divisions and internal/external stakeholders to ensure timely and effective service delivery
Oversees strategic and operational planning and asset management in support of the Real Property, Construction & Renovation, and Operations & Maintenance divisions
Monitors and reports on key performance indicators (KPIs) related to projects, work order completion, asset conditions, energy, etc
Coordinates with Real Property, Construction & Renovation and Operations & Maintenance divisions to align resources and priorities
Leads efforts to modernize and refine facilities systems and processes, including work management, inventory management, space planning, asset tracking, forecasting, financial tracking, budgeting and energy management
Leads efforts to ensure site visits are conducted to assess facility conditions, asset tagging & management, and identify opportunities for improvement
Oversees efforts to maintain and update the Facilities Master Plan and assist department leadership in providing planning data and scenarios as requested
Assists in the development of the annual budget and comprehensive operational business plans for Facilities Management
Analyzes service delivery data to identify trends, resolve issues and recommend process improvements
Collaborates with Fiscal, Budget and Procurement teams to ensure data accuracy within the department's systems and provides coordination for capital project funding and other budget items
Represents Facilities Management in cross-departmental meetings and public forums as needed
Supports emergency response and disaster recovery operations, including facility readiness and continuity planning
Maintains accurate records and ensures compliance with local, state and federal regulations
Qualification
Required
Graduation from an accredited college or university with a Master's Degree in Public Administration, Business Administration, Facilities Management, Construction or a related field and five (5) years of experience in facilities operations or capital project management OR a Bachelor's Degree and seven (7) years of relevant experience
Experience with emergency preparedness and continuity of operations planning
Must possess a valid Florida driver's license
Strong leadership and interpersonal skills with the ability to manage and coordinate with multidisciplinary teams
Deep understanding of facilities operations, maintenance and capital project planning
Knowledge of building systems (HVAC, electrical, plumbing), life safety codes, and environmental health standards
Familiarity with computerized maintenance management systems (CMMS) and inventory control
Ability to analyze operational data and implement performance-based improvements
Skilled in budget development and tracking financial data to provide real time fiscal updates
Ability to communicate effectively with County leadership, team member and the public
Knowledge of high-performing organization principles (e.g., Florida Sterling Model, LEAN, Baldrige)
Ability to communicate effectively using verbal, written, and visual communication
Preferred
Facility Management Profession (FMP)
Project Management Professional (PMP)
LEED AP or equivalent
Benefits
Florida Retirement System (FRS) retirement plan
PTO (Paid Time Off)
Paid holidays
Group insurance
Tuition reimbursement
Deferred compensation
Medical leave pool
Annual medical leave buy-back
Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.
Company
Forsyth County
Forsyth County Government Center is located at 201 N Chestnut Street in downtown Winston-Salem, North Carolina.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Koontz
Chief Information Officer
Joseph Sloop
Forsyth County Deputy CIO
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