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Capgemini Invent · 11 hours ago

frog - Senior Service Designer

New York, United States

Full-time

Hybrid

Mid, Senior Level

$112K/yr - $160K/yr

5+ years exp

Capgemini Invent is a global business and technology transformation partner that believes difference drives change. They are seeking a Senior Service Designer who will be responsible for designing systems that integrate people, digital, and physical touchpoints, while leading client conversations and contributing to business development.

AdviceArtificial Intelligence (AI)Business DevelopmentConsultingCyber SecurityDatabase

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Driving the design of systemic interventions in complex, multi-partner ecosystems

Championing visual frameworks – like journey maps, service blueprints, ecosystem maps – that help bring clarity to complex challenges in human behaviors, relationships, workflow and processes, and drive decision making

Driving contribution and alignment from multiple stakeholders, whether clients, third-party or larger ecosystem player

Utilizing experience prototyping techniques like desktop walkthrough and role playing that help test and validate service components and to convey value propositions

Advocating service providers as much as service users and communication objective in mind

Travel is required 50-75%, dependent on client needs

Qualification

Service design experienceDesign skillsPrototyping toolsPresentation skillsCollaboration in teamsCommercial thinkingStrategic thinkingCreative thinking

Required

5+ years of professional service design experience (although you might had a different job title, like 'strategic designer' or 'business designer')

Highly developed design skills, demonstrated in your portfolio of recent work

Confident presentation and storytelling abilities

Experience collaborating in multifunctional teams as the service design lead

Proficiency with contemporary design and prototyping tools and methods

Preferred

A university degree in Graphic Design, Visual Communications, or a related design or artistic discipline

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

Life and disability insurance

Employee assistance programs

Other benefits as provided by local policy and eligibility

Company

Capgemini Invent

Glassdoor3.9

Capgemini Invent offers strategy and transformation consulting services to businesses.

Founded in 1990

Brussels, Brussels Hoofdstedelijk Gewest, BEL

10001+ employees

http://www.capgemini.com/invent

H1B Sponsorship

Capgemini Invent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)

2021 (12)

2020 (24)