Apply on Employer Site

Fashion Institute of Technology · 5 hours ago

Administrative Secretary, Academic Skills Tutoring Center

NYC Metro Area

Full-time

Onsite

Entry, Mid Level

$59K/yr - $59K/yr

2+ years exp

Fashion Institute of Technology is seeking an Administrative Secretary for the Academic Skills Tutoring Center. This role provides comprehensive administrative and operational support, including managing tutoring operations, coordinating schedules, and tracking student usage data while interacting with students and faculty in a busy academic environment.

EducationFashionInformation Technology

Comp. & Benefits

No H1B

Responsibilities

Provide day-to-day administrative support to the Coordinator and Evening/Weekend PT Supervisor, including front-desk coverage and in-person, virtual, and telephone assistance to students and tutors

Maintain organization, storage, and disposal of departmental files in accordance with FIT Record Retention Schedules

Prepare correspondence and documentation, including employment letters for international students approved to work in the ASTC, under established guidelines

Assist with oversight of tutoring staff, including semester-based scheduling of tutors and work-study students

Input, update, and maintain tutor and student information in online scheduling systems

Assist in the preparation and coordination of tutor training sessions, workshops, and related events

Monitor, collect, and distribute tutor and work-study student timesheets for timely processing in coordination with the Department Coordinator, Evening Supervisor, Payroll, FIT-ABLE, EOP, and Accounting

Track daily walk-in tutoring attendance and enter data into Excel-based tracking tools; train work-study students on data entry procedures

Maintain accurate records to support reporting, assessment, and operational planning

Assist with updating and maintaining ASTC website content, flyers, and approved social media postings under the guidance of the Coordinator

Support outreach and promotional activities, including student fairs, orientations, Open House, and other institutional events

Interact professionally with students, faculty, and campus partners to promote ASTC services and resources

Qualification

Microsoft OfficeGoogle WorkspaceExcelAdobe AcrobatSocial MediaRecords ManagementCustomer ServiceOrganizational SkillsCommunication SkillsProblem-SolvingTime Management

Required

Associate's degree required

2-4 years of relevant administrative experience; experience in a higher education setting preferred

Proficiency with Microsoft Office, Google Workspace, Adobe Acrobat, Smartsheet, social media platforms, including intermediate-level Excel skills

Proficiency in Microsoft Office Suite and Google Workspace

Knowledge of office procedures, including records management, workplace terminology, customer service practices, and payroll policies and procedures

Experience managing budgets, preparing purchase requests, and coordinating calendars and administrative workflows

Strong organizational, problem-solving, and time-management skills, with the ability to balance multiple demands, manage competing priorities and meet deadlines

Exceptional attention to detail and ability to maintain diplomatic persistence in follow-up when necessary

Strong written and verbal communication skills, including the ability to communicate professionally with diverse audiences and collaborate effectively across teams and stakeholders

Excellent customer service skills; professional, courteous, tactful, and responsive in telephone and email communications

Proven ability to work independently and as part of a team, take initiative, exercise sound judgment, and adapt to shifting or emerging priorities in dynamic environments

Demonstrated ability to handle confidential matters with discretion, recognize errors, recommend improvements, and appropriately refer complex matters to management

Experience working in a college or university setting, with preference for experience in diverse and inclusive environments