PointBank ยท 10 hours ago
Data Processing Specialist
Denton, TX
Full-time
Onsite
New Grad, Entry LevelPoint Bank is a financial institution seeking a Data Processing Specialist to promote and facilitate the sale of their products. The role involves engaging with customers, processing transactions, and ensuring compliance with regulations while maintaining high service standards.
Financial Services
Responsibilities
Process and Perform ACH daily review
Process ACH Exceptions
Process ACH Prenotes
Process rejects
Process cuts/ OD/NSF
Identify, research, and resolve customer issues using available resources and systems
Identify and escalate priority issues
Maintain performance standards for service levels
Manage and prioritize caseload independently and maintain confidential information
Follow-up on customer inquiries not immediately resolved
Act as backup for all positions in the Item Processing department
Process all wires
Treasury Management support
Mobile deposits
Remote Deposits
ATM Deposits
Process all incoming cash letters, reconcile batches, reject re-entry
Prepare all outgoing cash letters by required deadline
Perform any image research needed
Year End processing
Internet Banking/Mobile/Quicken support
Nightly update on Core Processing System
TIB and FED adjustments
Assist or Perform Maintenance and New release Versions of all Core and Ancillary Products
System enhancements
Maintain and promote a positive attitude while meeting productivity goals
Implement approved system recommendations
Establish and maintain a production-oriented environment:
Monitor workflow and production daily
Ensure all daily objectives are met
Cross train on duties within the departments to back up any desk when needed
Troubleshoot and provide assistance to employees/customers on any inquiries, customer service issues, disputes, etc
Assist in writing and updating procedures
Attend all meetings and complete all training required to ensure regulatory compliance
Comply with all applicable Federal and State regulations and guidance associated with the performance of your job function
Comply with all applicable BSA/AML/OFAC policies and procedures associated with the performance of your job function, including participation in required training and identifications of suspicious activity
Responsible for making suggestions to improve branch/departmental operations and overall bank
Perform other duties and assignments within the bank at Management's request; accept any cross-training as directed by Management
Qualification
Required
Promote, market, and facilitate the overall sale of products of the bank
Contribute to the bank's growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service
Routine engagement with customers through inbound and outbound calls
Work closely with other business units in proactively addressing issues and responding to Item Processing questions
Process and Perform ACH daily review
Process ACH Exceptions
Process ACH Prenotes
Process rejects
Process cuts/ OD/NSF
Identify, research, and resolve customer issues using available resources and systems
Identify and escalate priority issues
Maintain performance standards for service levels
Manage and prioritize caseload independently and maintain confidential information
Follow-up on customer inquiries not immediately resolved
Act as backup for all positions in the Item Processing department
Process all wires
Treasury Management support
Mobile deposits
Remote Deposits
ATM Deposits
Process all incoming cash letters, reconcile batches, reject re-entry
Prepare all outgoing cash letters by required deadline
Perform any image research needed
Year End processing
Internet Banking/Mobile/Quicken support
Nightly update on Core Processing System
TIB and FED adjustments
Assist or Perform Maintenance and New release Versions of all Core and Ancillary Products
System enhancements
Maintain and promote a positive attitude while meeting productivity goals
Implement approved system recommendations
Establish and maintain a production-oriented environment
Monitor workflow and production daily
Ensure all daily objectives are met
Cross train on duties within the departments to back up any desk when needed
Troubleshoot and provide assistance to employees/customers on any inquiries, customer service issues, disputes, etc
Assist in writing and updating procedures
Attend all meetings and complete all training required to ensure regulatory compliance
Comply with all applicable Federal and State regulations and guidance associated with the performance of your job function
Comply with all applicable BSA/AML/OFAC policies and procedures associated with the performance of your job function, including participation in required training and identifications of suspicious activity
Responsible for making suggestions to improve branch/departmental operations and overall bank
Perform other duties and assignments within the bank at Management's request; accept any cross-training as directed by Management
Light to Medium work-Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects, including the human body
Close Visual Acuity-worker is required to perform such tasks as preparing and analyzing data and figures, transcribing, or viewing a computer terminal
Interpreting Data
Problem Solving
Making Decisions
Organizing
Company
PointBank
PointBank is a bank providing banking, wealth management, and investment services.
Founded in 1884
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase