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Cherokee Indian Hospital · 1 day ago

Residential Technician - Female

Cherokee, NC

Full-time

Onsite

New Grad, Entry Level

Cherokee Indian Hospital is seeking a Residential Technician for their Residential Treatment Program, responsible for providing a supportive residential environment for individuals in substance abuse treatment. The role includes supervising clients, ensuring adherence to treatment plans, and maintaining facility safety and cleanliness.

Health CareHospitalWellness

Responsibilities

Supervision of female-specific residential living quarters for all shifts

Works with all patients in clinical settings

Regular and predictable attendance is an essential requirement of this position. This position may require night/weekend shifts

Consistently adheres to, enforces, and effectively implements agency and program policies and procedures and keeps current of any changes in policies and procedures

Accurately accounts for the whereabouts of each client by conducting and documenting facility whereabouts in accordance with agency policy and procedures

Maintains an active presence in the facility by conducting frequent circulations of the facility. Checks for unsafe conditions and facility cleanliness. Documents and corrects conditions/takes steps to correct conditions as required

Completes scheduled activities, including, but not limited to: intakes, observing urine drug screens, cottage searches, and emergency drills (fire, etc.) in accordance with established policies and procedures

Supervises the daily activities of clients while in the facility to include, but not limited to: medication administration, work units, therapeutic activities, recreation, visitation, and meal times

Intervenes as necessary to protect clients from injuring other clients, staff, and/or themselves according to policy

Effectively communicates emergencies in a timely manner to co-workers and the Residential Treatment Program Manager as required. Completes required documentation in an accurate and timely manner

Observes and collects urine specimens in accordance with Agency policy and procedure. Ensures collection of information is entered in the EHR in an accurate and timely manner

Monitors client visitation periods. Terminates visitation according to program procedures as necessary

Ensures outside individuals, visitors, guests, public law enforcement, and safety personnel sign the appropriate documents (e.g., sign-in sheets, confidentiality agreements, etc.). Asks for identification to ensure accountability. Informs guests of the rules around visitations

Conducts searches for contraband (e.g., pat downs, lockers, etc.) in accordance with Agency policy and procedure. Properly documents all searches. Follows the chain of custody issues with regard to contraband

Complies with agency's medication policy and procedures. Accurately maintains related records (e.g., logging, inventory, counts, and audits). Immediately reports any discrepancies to the RN and Residential Treatment Program Manager

Assists in obtaining shift coverage if taking time off

Remains awake and alert while on duty to ensure responsiveness to staff, client, and/or facility needs

Transports clients as directed and follows agency standards, rules, regulations, and all laws for safe transport

Monitors Agency vehicle use and maintenance needs and accurately reports any problems to the appropriate staff

Maintains appropriate boundaries with clients as outlined in the Agency Code of Ethics, Relationships with Clients, Former Clients, and Notification Requirements, and other policies

Expresses empathy regarding client situations as appropriate

Maintains telephone coverage during hours on duty. Answers calls courteously and professionally, directs calls appropriately, and takes accurate messages as necessary

Interacts professionally with employees, visitors, guests, law enforcement, the court, and safety personnel

Facilitates groups as assigned or directed

Obtains required training hours on an annual basis

Attends staff meetings and required training sessions

Complies with all Agency security standards, including procedures and electronic equipment/devices

Communicate essential information to staff and solicit feedback/input from staff; Promote and encourage communication between clinical, supervisory, and residential staff; Conduct routine supervisory meetings

Ensure compliance with Joint Commission Behavioral Health standards, rules and regulations

Ensure new residents are oriented to the program. Oversee staff follow-through on resident care plans and support for supervision of residents. Respond to complaints, concerns and requests in a timely and effective manner

Works with program staff to conduct satisfaction surveys from current and former residents. Provide information received regularly to management. Respond to satisfaction surveys when possible

Represent Cherokee Indian Hospital Behavioral Health Services at community events, position-related activities, and meetings

Interface with staff (Manager, Cultural Coordinator, Therapists, etc.) to provide and implement quality activities for the residents utilizing creative and cost-effective ideas that target the varied interests of residents, providing recovery-based interventions. Produce and circulate Activity Schedules

Document all treatment and clinically significant events for the medical record in the manner prescribed by CIHA policies and procedures

Follow all applicable privacy/confidentiality policies, procedures, and practices for maintenance and release of patient records and clinical information, including EBCI, CIHA, IHS, DHHS, HIPAA, JCAHO, CFR 42, or other licensing bodies

Work with the CIHA maintenance staff to ensure the cleanliness, maintenance and repair of facilities, grounds, furnishing, equipment, and vehicles

Participate in treatment program cross-training, in order to assist with fulfilling other programmatic needs, such as work units’ supervision, kitchen, housekeeping, maintenance/grounds, client supervision, intake/discharge coordination, etc. This position will assist in various capacities as needed

Operate in a support role as assigned in the Beauty for Ashes program and services

Other duties as assigned

Qualification

First Aid/CPR CertificationElectronic Medical RecordsSubstance Abuse KnowledgeMicrosoft OfficeCommunication SkillsEmpathyCultural SensitivityTeam CollaborationProblem-Solving Skills