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American Express · 5 hours ago

Analyst - Compliance Quality Assurance

Phoenix, AZ

Full-time

Hybrid

Entry, Mid Level

$66K/yr - $102K/yr

2+ years exp

American Express is a well-established financial services company with a long history of innovation and commitment to its customers. They are seeking an Analyst for their Compliance Quality Assurance team, responsible for conducting quality testing of financial crimes processes and ensuring adherence to regulatory standards. The role involves managing projects to enhance quality review processes and communicating findings to stakeholders.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s)

Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders

Manage projects to expand and enhance quality review processes and technology

Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordingly

Qualification

AML/BSAFinancial crimes complianceKYCQuality AssuranceAnalytical skillsTime-managementCommunication skillsCollaborationSelf-motivated

Required

Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk

Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact

Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment

Ability to influence, gain support, and resolve conflict

Detail-oriented with strong verbal and written communication skills

Proven ability to communicate and collaborate effectively at all levels of the organization

Self-motivated with an ability to learn quickly and independently