AMEX Healthcare · 1 week ago
Product Manager - Marketing Enablement & Insights Products (MEIP)
New York, NY
Full-time
Hybrid
Entry, Mid Level
$78K/yr - $125K/yr
2+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. They are seeking a Product Manager to drive product strategy and development efforts for Marketing Operations Reporting & Analytics, focusing on improving marketing execution quality and speed through effective reporting solutions.
Freight ServiceMedicalPharmaceuticalProcurement
No H1B
Responsibilities
Drive the content strategy and roadmap for Ops Reporting by partnering closely with key stakeholders, partners and product teams
Establish and maintain close relationships with key partners in Marketing, ECMX, and Operational Excellence to understand business strategies, collaboratively develop goals / objectives, and address challenges and opportunities
Oversee product functions across our Agile development processes, partnering closely with the engineering scrum teams to ensure product features are clearly defined, have clear acceptance criteria, and are properly tested and validated before launch
Lead the business planning, prioritization, and technology assessment processes across our software development lifecycle
Support production issue triage and resolution, communicating with relevant teams, tracking progress, and ensuring issues are investigated and resolved efficiently
Contribute to product design and user experience by collaborating with design teams on wireframes and mockups
Gather and analyze user feedback through user interviews to inform feature development
Monitor and maintain reporting tools, ensuring data accuracy and functionality
Communicate updates and progress on product work & production issues to relevant stakeholders
Identify areas for improvement in the product experience by leveraging analytics and session replay tools to make data-driven recommendations
Lead with an external perspective and be informed on the business intelligence landscape and emerging technology
Qualification
Required
2-3 years of experience in either a product management function or a reporting & analytics role
Experience working within Agile software development methodologies and supporting tools and frameworks (JIRA, Rally, Lean Portfolio Management, or other workflow management tools)
Highly skilled communicator – ability to define, articulate and present a product strategy, build conscientious, as well as define detailed technical requirements for capabilities, features and user stories clearly
Strong balance of technical knowledge and business acumen with a proven track record of driving innovation and results in a fast-paced environment while maintaining a customer-first mindset
Experience in building out highly complex analytical assessments
Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability
Energized by technology, data-driven insights and the evolving external MarTech landscape
Comfort in leading and influencing discussions across various levels of the organization
Skilled at explaining technical problems succinctly and clearly to non-technical audiences
Naturally empathetic and articulate communicator
Experience with various BI technologies and solutions such as: Tableau, Salesforce Standard / Out of Box Reporting, PowerBI, CRM Analytics (formerly Tableau CRM, Einstein Analytics), and Adobe or AI/ML a plus
Proficiency with Microsoft Office Suite, such as: Powerpoint, Excel, Word, Visio as well as Confluence
Bachelor's Degree Required
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
AMEX Healthcare
We provide healthcare solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase