NPAworldwide ยท 5 hours ago
IT Technician
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$78K/yr - $100K/yrNPAworld is a leading defense manufacturer seeking a skilled and dependable IT Technician to provide on-site technical support for end users and enterprise systems. The role involves troubleshooting IT hardware and software issues and providing deskside and remote support for various devices.
Recruiting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals
Install, configure, and maintain operating systems, applications, and enterprise tools
Manage imaging, deployment, asset tagging, and hardware logistics
Respond to VIP or executive-level support requests
Diagnose and resolve network connectivity issues including port activations and switch-level troubleshooting
Maintain accurate documentation of incidents, service requests, and asset records
Follow company IT policies, security standards
Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues
Qualification
Required
High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent)
Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP)
Active Security Clearance (or Vantage Clear credential) required
Benefits
Comprehensive health, dental, and vision coverage.
Paid time off and retirement plan options.
Ongoing training and professional development opportunities.
Company
NPAworldwide
NPAworldwide is a global recruiting network that facilitates placements that result in split fees.
Founded in 1956
2-10 employees
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase