AVP Solutions · 2 weeks ago
Risk Analyst - Merchant Services
Los Angeles, CA
Full-time
Onsite
Entry Level
1+ years expAVP Solutions is a high-risk merchant services provider based in Canoga Park, CA, seeking an organized and energetic Risk Analyst to join their team. The role involves monitoring merchant activity, preventing fraud and chargebacks, and supporting reserve management while collaborating with merchants and banks.
EnterpriseFinancial ServicesPayments
Responsibilities
Monitor merchant credit card sales and daily account activity for signs of fraud, potential loss, and chargeback exposure
Review transaction exceptions against approved account parameters and company procedures, completing investigations within required timeframes
Manage and track merchant reserves, coordinating reserve releases when criteria are met
Correspond with merchants, banks, and consumers by phone and email to verify transactions and resolve risk issues
Use multiple system interfaces to gather and analyze merchant data for investigations and reporting
Escalate and document significant risk events and assist management with projects and remediation plans
Contribute to process improvements to strengthen fraud prevention and chargeback mitigation
Qualification
Required
At least 1 year of bankcard / merchant services industry experience with working knowledge of Visa/MasterCard processing, regulations, and chargeback rules
Prior experience as a Risk Analyst or in merchant monitoring, with a demonstrated ability to detect and prevent fraudulent activity
Comfortable reviewing merchant reserves and coordinating releases in accordance with policy
Strong written and oral communication skills and the ability to work independently while managing multiple investigations
Proficient with MS Office, particularly Word and Excel; familiarity with Pegasus, Accurint, and Experian is a plus
Detail-oriented, analytical, and able to navigate multiple internal systems to reconcile transaction data
Benefits
Health insurance
Paid sick time
Paid vacation
Paid holidays
Company
AVP Solutions
At American Verification Processing Solutions (AVPS), we specialize in secure, tailored payment processing for high-risk and hard-to-place businesses.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tiffany Segura
CEO, Founder
Michael Gomez
Sales Specialist - ISO Partners
Company data provided by crunchbase