Animal Medical Hospital of Naples ยท 22 hours ago
Front Desk Receptionist
Animal Medical Hospital of Naples is a privately-owned veterinary hospital focused on excellent customer service and patient care. The Front Desk Receptionist will manage various administrative tasks while providing a welcoming environment for clients and their pets.
Responsibilities
Answering phone calls
Scheduling appointments
Greeting clients and their pets
Managing patient records
New client/ sympathy cards
Calling to check on patient progress
Billing
Maintaining a welcoming and professional reception area
Ensuring excellent communication with clients and staff
Assisting in escorting the clients and their pets to exam rooms
Qualification
Required
Cheerful disposition to greet clients and their pets - you are the first and last face they will see each visit
Strong Phone Etiquette and proficiency in Receptionist Duties
Competency in Clerical Skills, including organizing and managing records
Exceptional Customer Service and Communication skills to interact with clients and team members effectively
Ability to remain calm and professional in fast-paced environments
Basic computer literacy and experience with office software or scheduling tools
Must be comfortable around dogs and cats and understand that these pets are family members to our clients
Preferred
Prior experience in a veterinary or healthcare setting is a plus, but not a requirement
Company
Animal Medical Hospital of Naples
Funding
Current Stage
Early StageCompany data provided by crunchbase