Hyundai / Genesis Internet Director jobs in United States
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The CAR Group (Norm Reeves Dealerships) ยท 1 day ago

Hyundai / Genesis Internet Director

positionIrving, TX
timeFull-time
remoteOnsite
seniorityDirector/Executive

The CAR Group is a nationally-recognized group of privately-owned retail automotive dealerships, and they are seeking an Internet Director to lead their Internet team at Norm Reeves Hyundai / Genesis Irving. This role involves building and training the team, overseeing lead management, and driving performance improvements to enhance the customer experience.

AutomotiveSalesService Industry

Responsibilities

Build, train, and grow the Internet team
Filter, assign, and oversee approximately 1,200 monthly leads across Hyundai and Genesis
Ensure fast response times, strong follow-up, and consistent customer experience
Drive improvements in closing percentage, appointment set/show rates, and overall performance
Establish clear processes for lead handling, CRM usage, communication standards, and team accountability
Monitor daily/weekly/monthly metrics and identify opportunities to improve conversions
Collaborate closely with Sales Management, Finance, and Marketing to align goals and improve workflow

Qualification

Internet/BDC leadershipCRM systems proficiencyLuxury sales experienceLead performance improvementLeadership skillsCommunication skillsOrganizational skills

Required

Must have experience handling multiple brands in an Internet/BDC leadership role
Previous experience as an Internet Director or BDC Manager in automotive retail
Strong proficiency with CRM systems and digital retailing tools
Proven ability to improve closing ratios and lead performance metrics
Excellent leadership, communication, and organizational skills

Preferred

Experience in luxury sales a plus

Benefits

Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and FSA
Tuition Reimbursement
Paid Time Off (accrues)
Supplemental Insurance (Hospital, Accident, Critical Illness)
Discounts on Vehicles, Services, and Parts

Company

The CAR Group (Norm Reeves Dealerships)

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The CAR Group (Norm Reeves Dealerships) provides a supportive environment where team members can thrive both personally and professionally.
dateFounded in 1963
location
Huntington Beach, California, USA
people-size1001-5000 employees
web-link
https://www.normreeves.com

Funding

Current Stage
Late Stage
Company data provided by crunchbase