The CAR Group (Norm Reeves Dealerships) ยท 1 day ago
Hyundai / Genesis Internet Director
The CAR Group is a nationally-recognized group of privately-owned retail automotive dealerships, and they are seeking an Internet Director to lead their Internet team at Norm Reeves Hyundai / Genesis Irving. This role involves building and training the team, overseeing lead management, and driving performance improvements to enhance the customer experience.
AutomotiveSalesService Industry
Responsibilities
Build, train, and grow the Internet team
Filter, assign, and oversee approximately 1,200 monthly leads across Hyundai and Genesis
Ensure fast response times, strong follow-up, and consistent customer experience
Drive improvements in closing percentage, appointment set/show rates, and overall performance
Establish clear processes for lead handling, CRM usage, communication standards, and team accountability
Monitor daily/weekly/monthly metrics and identify opportunities to improve conversions
Collaborate closely with Sales Management, Finance, and Marketing to align goals and improve workflow
Qualification
Required
Must have experience handling multiple brands in an Internet/BDC leadership role
Previous experience as an Internet Director or BDC Manager in automotive retail
Strong proficiency with CRM systems and digital retailing tools
Proven ability to improve closing ratios and lead performance metrics
Excellent leadership, communication, and organizational skills
Preferred
Experience in luxury sales a plus
Benefits
Medical, Dental, Vision, and Complimentary Life Insurance
401k Matching and FSA
Tuition Reimbursement
Paid Time Off (accrues)
Supplemental Insurance (Hospital, Accident, Critical Illness)
Discounts on Vehicles, Services, and Parts
Company
The CAR Group (Norm Reeves Dealerships)
The CAR Group (Norm Reeves Dealerships) provides a supportive environment where team members can thrive both personally and professionally.
Funding
Current Stage
Late StageCompany data provided by crunchbase