Support Revolution · 1 day ago
SAP Primary Support Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expSupport Revolution is a company dedicated to providing cost-effective software support solutions. They are seeking an SAP Primary Support Engineer to maintain the integrity and reliability of clients’ SAP applications, providing expert-level support and implementing improvements to enhance system functionality and user experience.
ConsultingInformation TechnologySoftware
Responsibilities
Provide expert-level SAP UK support across various modules like SD, FICO, HR/ Payroll, WM, BW, and/or MM modules for clients across multiple industries
Configure, troubleshoot, and optimise SAP modules, ensuring smooth operations for clients
Perform root-cause analysis of complex issues, identifying practical solutions and preventative measures
Collaborate with cross-functional teams, acting as a bridge between technical and business stakeholders
Take ownership of client cases, ensuring SLAs are met without compromising quality
Suggest and implement process improvements to enhance system functionality and user experience
Stay updated on SAP releases, best practices, and industry trends, applying this knowledge to client solutions
Qualification
Required
10+ years of hands-on SAP experience in multiple modules such as SD, MM, HR/Payroll, WM, BW, and FICO
Strong technical and/or functional SAP expertise, including configuration and troubleshooting
Knowledge of SAP architecture, implementation practices, and key functionality
Strong analytical, problem-solving, and critical thinking skills, capable of tackling complex challenges
Excellent written and verbal communication skills to collaborate effectively with clients and teams
Proven team player who contributes to cross-functional collaboration and knowledge sharing
Benefits
Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
Birthday Leave: Celebrate YOU by taking your birthday off
Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
Company Pension Scheme: Secure your future with our Company pension scheme
Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
Employee Well-being: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
Personal Development: We invest in you with tailored training and career growth
Employee Referral Scheme: Get rewarded for bringing great talent to our team.
Company
Support Revolution
Support Revolution is a third party software firm that provides Oracle and SAP software support and maintenance services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Smith
Founder and CEO
Company data provided by crunchbase