PF Independent Franchisee Council · 22 hours ago
Membership & Administrative Assistant
Atlanta, GA
Full-time
Hybrid
Entry Level
$42K/yr - $50K/yr
2+ years expPF Independent Franchisee Council (PFIFC) is a non-profit trade association founded by Planet Fitness franchisees. They are seeking a highly organized Membership & Administrative Assistant to support the Executive Director and senior staff while leading key membership recruitment, retention, and engagement efforts.
Non-profit Organizations
Responsibilities
Provide direct administrative support to the Executive Director and senior staff
Coordinate schedules, meetings, and conference calls
Prepare, post, and distribute materials for Board of Directors and committee meetings
Record and distribute meeting minutes and collect required approvals and signatures
Assist with presentation development and confidential correspondence
Coordinate travel arrangements and process expense reports
Support off-site meetings and events, including venue coordination and logistics
Serve as primary point of contact for phone calls, mail, and office communications
Maintain electronic and physical filing systems
Draft letters, reports, and presentations
Manage office supplies, equipment, and vendor/building relationships
Lead all membership recruitment, retention, and engagement initiatives
Develop and execute annual membership recruitment and retention plans
Track dues, membership data, and engagement metrics
Communicate proactively with current and prospective members
Draft communications highlighting membership benefits and council accomplishments
Utilize surveys and feedback tools to assess member satisfaction
Monitor membership trends and prepare reports for leadership
Serve as liaison to the PFIFC Membership Committee
Qualification
Required
Associate degree preferred
Minimum of two years of related administrative or membership-focused experience
Non-profit or trade association experience preferred
Excellent written and verbal communication skills
Strong organizational and time management abilities
High attention to detail and discretion with confidential information
Project management and problem-solving skills
Customer service mindset and collaborative approach
Ability to manage multiple priorities independently
Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams)
OneDrive / SharePoint
Canva or other design tools
Survey tools (e.g., SurveyMonkey)
Video conferencing platforms
Project management software
Preferred
Associate degree preferred
Non-profit or trade association experience preferred
Benefits
Medical, Dental and Vision
Long- and Short-Term Disability
Life Insurance
401(k) with Employer Match
Paid Time Off
Planet Fitness Black Card® Membership
Company
PF Independent Franchisee Council
The Planet Fitness franchise system has more than 130 franchisees that own and operate over 2,000 Planet Fitness locations in the United States in just over 15 years of franchising.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase