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Kern County · 9 hours ago

Technical Support Engineer I/II

Bakersfield, CA

Full-time

Onsite

Entry, Mid Level

$2,798/mo - $3,515/mo

1+ years exp

Kern County is dedicated to improving and strengthening the community through its employees. The Technical Support Engineer I/II will be responsible for installation, configuration, support troubleshooting, and repair of operating systems, server and storage related equipment, and software applications, while also addressing network and security concepts.

GovernmentHealth CareLegalPublic Relations

Responsibilities

Assessing the applicant's knowledge of the procedures and techniques used in the installation, configuration, support troubleshooting and repair of applicable operating systems, server and storage related equipment, software applications, other IT hardware and peripherals

Evaluating customers' needs and requirements and identifying possible business solutions

Qualification

System supportTroubleshootingNetwork administrationComputer science degreeCustomer service

Required

Graduation from an accredited college or university with a bachelor's degree, including 15 semester (25 quarter) units in computer science or management information systems AND one (1) year of paid experience in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Completion of (60) semester (90) quarter units from an accredited college or university with course work in computer science or management information systems AND three (3) years of paid experience, one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Completion of an accredited trade or vocational school training program in computer repair, computer science or information systems AND three (3) years paid experience, one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Two (2) years of experience as a Technical Support Specialist III in the Kern County classification systems

Five (5) years of experience, three (3) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Graduation from an accredited college or university with a bachelor's degree, including 15 semester (25 quarter) units in computer science or management information systems AND two (2) years of paid experience, one (1) of which must have been paid experience in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Completion of (60) semester (90) quarter units from an accredited college or university with course work in computer science or management information systems AND four (4) years of paid experience, two (2) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Completion of an accredited trade or vocational school training program in computer repair, computer science or information systems AND four (4) years of paid experience, two (2) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Two (2) years of experience as a Technical Support Engineer I in the Kern County classification systems

Six (6) years of experience, four (4) of which must have been in a complex IT environment utilizing principles and techniques which include system support, troubleshooting and resolution of network problems, managing or coordinating the data processing operations for a department or organization

Applicants qualifying based upon education, must attach a copy of their transcripts to this application