TEKsystems · 5 hours ago
Customer Service Representative - Pharmacy
TEKsystems is a leading provider of business and technology services, and they are seeking a Customer Care Specialist to join their compassionate customer care team. The role involves delivering empathetic service to pet patients and their families, handling multi-channel communication, and collaborating with pharmacy and fulfillment teams.
Information Technology
Responsibilities
Deliver empathetic, patient‑focused service across phone, email, SMS, chat, and mail
Navigate customer and prescriber profiles across multiple systems
Adapt quickly to varied customer interactions
Work both independently and collaboratively with pharmacy and fulfillment teams
Maintain professionalism and accuracy in a fast‑paced environment
Qualification
Required
Strong communication and customer service skills
Comfort with admin tasks and data entry
Willingness to obtain a NJ Pharmacy Technician license
Ability to train fully on-site and transition to hybrid
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase