Used Equipment Technical Operations Support Specialist jobs in United States
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Leavitt Industrial Group · 18 hours ago

Used Equipment Technical Operations Support Specialist

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. They are seeking a Used Equipment Technical Operations Support Specialist to provide technical and operational support to Used Equipment preparation activities, ensuring cost-effective solutions and alignment with operational and financial objectives.

FinanceFinancial ServicesVenture Capital

Responsibilities

Reviewing Used Equipment inspections and preparation estimates to eliminate non–value-added costs
Providing technical input for unplanned work that arises during Used Equipment preparation
Acting as a technical liaison with shops to ensure information is provided to Sales Coordinators for deal updates as required
Driving gross profit by implementing creative and cost-effective solutions during equipment preparation
Providing assistance with large-scope preparation projects, including complex equipment tear-downs and setups
Working with Sales Coordinators to ensure purchase orders are provided directly to vendors when applicable
Maintaining a weekly planner and distributing updates to the Technical Operations Manager
Participating in weekly meetings with the Technical Operations Manager
Providing support related to post-sale technical issues
Completing additional duties or projects as required by the Operations Manager and Technical Operations Manager

Qualification

Technical experienceMechanical aptitudeMicrosoft Office 365CRM systemsAnalytical skillsCustomer service mindsetTeam orientationCommunication skillsProblem-solving skills

Required

5+ years of relevant technical experience within a dealership, manufacturing, automotive, or heavy equipment environment
Strong mechanical and technical aptitude
Proficiency with Microsoft Office 365
Experience with CRM systems (MS Dynamics considered an asset, with willingness to learn required)
Excellent written and verbal communication skills
Strong analytical, critical thinking, and problem-solving abilities
Ability to prioritize and execute tasks in a fast-paced environment
Exceptional customer service mindset and strong team orientation

Preferred

Post-secondary education in a related field is an asset, but not required

Benefits

Company paid medical health care plan for you and your dependents
Dental plan, vision plan, and prescription drug coverage
Annual health care spending account
Life insurance, short term disability, and travel insurance
Sick leave plan – 100% employer paid
Employee assistance programs
RRSP matching
Ongoing professional development opportunities
Company phone and laptop

Company

Leavitt Industrial Group

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Leavitt Industrial Group is a long-term owner and operator of industrial-focused businesses across North America.

Funding

Current Stage
Late Stage
Company data provided by crunchbase