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Boston Consulting Group (BCG) · 1 day ago

ServiceNow Engineer

Boston, MA

Full-time

Hybrid

Senior Level

6+ years exp

Boston Consulting Group (BCG) is seeking a ServiceNow Engineer to join their squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform. The role involves collaborating with global teammates, delivering high-quality results, and actively participating in Agile processes to enhance platform capabilities.

Business DevelopmentConsultingInnovation ManagementManagement ConsultingMarketing

H1B Sponsor Likely

Hiring Manager

James Leyden

Responsibilities

Developing and supporting CMDB and ITAM on the ServiceNow platform

Ensuring platform integrations, performance, upgrades, and ongoing maintenance

Collaborating with teammates and stakeholders worldwide to deliver value to users

Analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins

Deploying new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities

Participating in Agile scrum ceremonies and collaborating closely with the product owner, scrum lead, and analysts to prioritize and deliver work each sprint

Identifying opportunities for improvement and suggesting innovative enhancements

Creating clear and concise design and technical documentation

Delivering clear, well-structured demos and insightful data analysis

Troubleshooting complex technical issues efficiently and effectively

Building strong relationships across diverse teams and stakeholders

Embracing Agile ways of working and adapting quickly to changing priorities and business needs

Qualification

ServiceNow developmentJavaScriptServiceNow integrationsPerformance optimizationServiceNow certificationsAgile methodologiesTroubleshootingTechnical documentationCommunication skillsCollaboration

Required

6+ years of experience developing and maintaining ServiceNow solutions

Proven experience in platform upgrades, performance optimization, and maintenance

Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging

Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps

Preferred

ServiceNow certifications are highly preferred

Company

Boston Consulting Group (BCG)

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.

Founded in 1963

Boston, Massachusetts, USA

10001+ employees

http://www.bcg.com

H1B Sponsorship

Boston Consulting Group (BCG) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (617)

2024 (632)

2023 (475)

2022 (474)

2021 (423)

2020 (385)