IT - OIT - Network Technician jobs in United States
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TPI Global Solutions ยท 4 months ago

IT - OIT - Network Technician

positionMontgomery, AL
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

TPI Global Solutions is seeking a Network Operations Support Technician to monitor and maintain LAN/WAN networks. The technician will be responsible for ensuring service reliability and availability while managing network alarms and maintaining records in ServiceNow.

FinanceHuman ResourcesIT InfrastructureRecruitingStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability
Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details
Analyze Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues
Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel
Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team

Qualification

LAN/WAN maintenanceServiceNowVoiceData circuitsCompTIA Network+Customer serviceCall center experience

Required

Minimum 1 year of experience with LAN/WAN maintenance and support
Minimum 1 year of call center or service desk experience
Strong customer service skills
Experience or knowledge of voice and data circuits, including troubleshooting and research
Familiarity with incident ticketing systems such as ServiceNow or Remedy
At least 1 year of systems analysis or service desk experience
High School Diploma or GED

Preferred

CompTIA Network+ Certification

Company

TPI Global Solutions

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TPI Global started in 1998, providing technical professionals to businesses scrambling to fix the Y2K bug.
dateFounded in 1998
location
Atlanta, Georgia, USA
people-size201-500 employees
web-link
http://techproviders.com/

H1B Sponsorship

TPI Global Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Claude Estes
Founder and CEO
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Company data provided by crunchbase