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Fifth Third Bank · 1 day ago

Newline Sr. National Account Manager, Embedded Payments

Cincinnati, OH

Full-time

Onsite

Senior Level

$82K/yr - $172K/yr

6+ years exp

Fifth Third Bank is a financial institution that connects great people to great opportunities. They are seeking a Senior National Account Manager for Embedded Payments to manage day-to-day operations and interactions with major clients, providing expert support and enhancing partner integrations.

BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage

Responsibilities

Manage the largest existing and new clients within the Newline Group who have technical integrations

Manage and assist clients with solutions and enhancements for their programs

Implement program changes and work closely with a variety of business partners to bring the product/program to market

Manage change for clients including marketing requests, technology, and functionality rollouts for products/programs and services

Identify opportunities to improve integration processes and client experience

Gather client feedback and share with cross functional teams to influence future roadmap decisions

Participate in the development and maintenance of the strategic plan for the department

Works with cross-functional teams of internal and external business partners on complex issues related to product development, implementation and ongoing servicing

Deliver timely resolution of issues in partnership with business partners such as Product/Engineering, Program Management, Legal/Compliance Risk, Accounting, and other related teams

Conduct research on competitor practices to ensure that our program’s products and services are completive in terms of features and pricing, and that quality service is being provided

Ensure that our programs are designed and managed to minimize both financial and reputational risk to the Bancorp

Monitor industry trends, including reading industry periodicals, web sites and other materials necessary to be an industry expert

Qualification

Payments TechnologyAccount ManagementRisk ManagementAPI KnowledgeFintech KnowledgeClient IntegrationAnalytical SkillsWindows Software ProficiencyPresentation SkillsCommunication SkillsTeam-orientedSelf-motivated

Required

Bachelor's degree with an emphasis on Business, Finance or an equivalent combination of education and experience

Minimum 6-8 years' experience in Banking or Account Management or Payments Technology

Industry knowledge of payments, fintech, and compliance framework

Ability to understand, visualize, and document client's product construct and how it aligns with Newline's technology stack for processing payments

Knowledge of SFTP, API, webhooks, data formats, and related standards

Willingness to learn new technologies, product features, and functionality

Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame

Self-motivated. Team-oriented. Works with minimal supervision

Capacity to quickly develop deep technical understanding of mobile wallet and digital payment processing, technology and capabilities

Broad understanding of the Payments industry and supporting business systems

Highly skilled in Windows based software programs (Outlook, Word, Excel, PowerPoint)

Excellent analytical, presentation skills, written and oral communication skills

Benefits

Comprehensive benefits

Incentive compensation plan

Company

Fifth Third Bank

Glassdoor3.7

Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.

Founded in 1858

Cincinnati, Ohio, USA

10001+ employees