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Beth Israel Lahey Health · 17 hours ago

Accounts Payable Vendor Relations Specialist

Boston, MA

Full-time

Onsite

Entry Level

$15/hr - $41.60/hr

2+ years exp

Beth Israel Lahey Health is a healthcare organization committed to making a difference in people's lives. They are seeking an Accounts Payable Vendor Relations Specialist to perform clerical and analytical tasks related to accounts payable, including processing invoices, resolving discrepancies, and maintaining vendor records.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Conduct research to resolve invoice/credit entry exceptions/holds

Obtain payment approvals

Resolve Accounts Payable related voucher issues within the ERP system. Ex: Unit of measure, misaligned data feed information

Communicate with coworkers, Buyers, Suppliers, Field personnel and all other internal contacts to verify, inform, clarify and request information needed to resolve invoice/credit exceptions and voucher holds

Work with suppliers to obtain proof of delivery and credits as needed

Identify trends and provide process improvement feedback to management, end users and other colleagues as needed. Work to train and develop the capabilities of the system users to reduce avoidable exceptions/holds

Monitor, respond and resolve issues that are submitted through the general Accounts Payable email box. Ensure that all emails received during assigned rotation are complete within 8 business hours from receipt. Forward items that can be auto fed into the ERP system accordingly

Perform vendor set up and maintenance within the ERP system. Follow all IRS guidelines regarding 1099 vendors

Conduct monthly review of the un-invoiced receipt and inventory un-invoiced accrual reports. Work with Purchasing, Receiving, IT, Accounting and suppliers to obtain necessary information or correct system entries to mitigate the value of the monthly accrual

Evaluate voucher entries to identify opportunities for recurring contract payment set up and consolidated billing. Work with lead, vendor and approver to implement

Review and resolve invoice/credit issues where no coding, purchase order number, approver or processing data is apparent. Perform data entry of the voucher into the ERP system when necessary to expedite processing

Contact vendors via phone/email to:

Clarify missing information

Obtain W8/W9 documentation

Obtain ACH information

Obtain invoice/credit copies

Settle balancing issues (ex. Inaccurate payment posting on the part of the vendor)

Index documents into the electronic document repository (invoices, contracts, W8/W9)

Special projects as assigned by management as needed to meet the needs/goals of the department

Qualification

ERP systemsAccounts Payable practicesExcel proficiencyCustomer serviceAnalyze issuesAttention to detailCommunication skillsInterpersonal skillsTeamworkFlexibility

Required

High School Diploma or equivalent

Minimum of 2 years of Accounts Payable processing in a high volume, computerized corporate environment or equivalent experience in Accounts Receivable, Payroll, Expense or other transactional accounting area

Proficiency in Excel and ERP systems, preferably with Peoplesoft or a comparable platform, utilizing transactional accounting data

General knowledge of Accounts Payable practices

Attention to detail

Customer service – strong verbal and written communication skills

Demonstrate strong interpersonal skills

Ability to key invoices at a rapid pace with minimal errors (100+ invoices daily)

Demonstrate comprehension of general accounting principles

Ability to analyze an issue and take it through to resolution

Ability to work independently and as part of a team

Demonstrate flexibility in prioritizing and completing tasks

Proactively seek guidance, clarification and feedback