Tata Consultancy Services · 7 hours ago
JIRA Cloud Admin
Phoenix, AZ
Full-time
Hybrid
Mid, Senior Level
$90K/yr - $110K/yr
5+ years expTata Consultancy Services is seeking a JIRA Cloud Admin to manage and configure Jira Cloud and Confluence Cloud environments. The role involves collaborating with various stakeholders to implement Jira structures and maintain custom workflows while ensuring compliance with security standards.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Administer and configure Jira Cloud (Software and Service Management) and Confluence Cloud environments for multiple lines of business
Partner with Product Owners, Scrum Masters, Release Train Engineers and Software Engineers to implement Jira structures aligned with Amex’s Scaled Agile Framework (SAFe) and enterprise Agile standards
Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking
Manage user access, roles, and permissions through Atlassian Access and SSO integrations with Amex identity platforms
Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow)
Support governance and compliance by ensuring configurations align with Amex security and audit standards
Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users
Develop documentation, training materials, and best practices to promote consistent usage across business units
Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams
Qualification
Required
5+ Years of experience
Selenium
Test NG
Automation
SQL
Python
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
Company data provided by crunchbase