Stefanini Group · 14 hours ago
Deskside Technician I
Stefanini Group is a global provider of IT services, and they are seeking a Deskside Technician I to provide hardware and software support to onsite clients. The role involves diagnosing system failures, troubleshooting network devices, and implementing repair solutions for various hardware and software issues.
Responsibilities
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Qualification
Required
1 year onsite or helpdesk support or equivalent experience
Excellent troubleshooting capability
Ability to maintain composure while handling challenging, dynamic, rapid-response support
Experience with Microsoft Office/ Office 365 suite
Ability to walk, bend, stand for prolonged periods of time, and lift equipment up to 50 pounds
Maintain neat and professional work area and appearance in compliance with site policies
Demonstrate a high level of professionalism and strong personal interaction skills
High School Diploma or equivalent
Maintain valid driver's license
Ability to pass standard panel drug screening and background check
Adhere to assigned shift schedule
Benefits
401(k)
Paid time off
Tuition reimbursement
Medical
Dental and vision insurance
And much more
Company
Stefanini Group
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
Funding
Current Stage
Late StageCompany data provided by crunchbase