The Aragon Company · 14 hours ago
Associate Director of Advertiser Account Management
The Aragon Company is a performance marketing agency focused on driving growth for clients through innovative marketing solutions. The Associate Director of Advertiser Account Management will lead the advertiser organization, ensuring performance, profit outcomes, and team execution while maintaining quality and compliance.
Responsibilities
Directly manage the Advertiser Account Manager team within Aragon Premium
Conduct weekly 1:1s focused on performance, prioritization, account strategy, and career development
Lead weekly advertiser team meetings, performance reviews, and planning sessions
Set clear expectations, KPIs, and accountability standards across the team
Balance workloads and coverage to ensure scalability and service consistency
Provide hands-on coaching for complex advertiser relationships and negotiations
Manage performance issues, development plans, and promotion readiness
Foster a culture of ownership, professionalism, and performance excellence
Maintain senior-level oversight of all advertiser campaigns running on the Aragon Premium network
Support AMs with launch strategy, optimization direction, scaling plans, and troubleshooting
Act as the primary escalation point for advertiser performance, relationship, or strategic issues
Partner with AMs on budget discussions, rate negotiations, renewals, and upsell opportunities
Ensure advertiser KPIs, quality benchmarks, and margin targets are consistently met
Drive proactive optimization thinking across rewarded, content, paid social, influencer, and programmatic traffic sources
Own advertiser team profit targets on a monthly, quarterly, and annual basis
Translate company revenue goals into clear, achievable targets for the advertiser team
Monitor pacing, margin health, concentration risk, and revenue quality throughout the quarter
Identify risks early and implement corrective actions to protect profitability
Partner with Finance and Revenue leadership on forecasting and performance reviews
Own and continuously improve advertiser-side processes including: Client onboarding and launch readiness, Offer setup and internal handoffs, Optimization and reporting cadence, Renewals, expansions, and contract transitions
Ensure consistent adherence to workflows, documentation, and best practices
Identify inefficiencies and implement process improvements that increase team output
Partner with RevOps and Analytics to improve reporting, automation, and visibility
Maintain accountability for advertiser impact related to fraud, quality issues, and chargebacks
Ensure incentivized and high-risk offers have appropriate technical setup and fraud mitigation prior to launch
Act as the advertiser-facing owner during fraud investigations and sensitive escalations
Decide when risk is acceptable vs when action is required to protect clients and the business
Escalate material financial or reputational risk to executive leadership with clear context and recommendations
Work closely with the Sr. Director of Affiliate Development & Strategic Partnerships to: Align advertiser demand with affiliate supply, Evaluate traffic quality and scalability, Resolve performance conflicts between advertiser expectations and affiliate realities
Coordinate with Sales, Finance, Legal, Operations, and RevOps on: Client handoffs and expectations, IOs, rate cards, and billing accuracy, Performance disputes and resolution
Serve as the internal decision-maker when tradeoffs are required
Act as the primary internal representative of Aragon Premium advertiser operations
Lead regular leadership updates to communicate: Current business performance, Key wins and growth drivers, Risks, constraints, and mitigation plans
Provide clear, data-backed executive summaries rather than operational noise
Participate in leadership meetings as the voice of advertiser performance and network health
Represent Aragon Premium in company-wide updates, overviews, and strategic discussions
Qualification
Required
6–8+ years in performance marketing, affiliate marketing, or advertiser account management
3+ years managing or leading client-facing teams
Experience in affiliate networks, ad networks, or performance agencies
Proven ownership of revenue, profit, and client outcomes
Strong understanding of affiliate and mobile performance marketing ecosystems
Hands-on experience with platforms such as Everflow, Impact Radius, Appsflyer, Adjust, Kochava, or similar
Strong analytical skills with Excel
Comfort working with KPIs, margins, forecasting, and performance data
Confident people leader with strong coaching instincts
Ability to balance empathy with accountability
Clear communicator with strong executive presence
Organized, process-oriented, and detail-driven
Comfortable operating in fast-paced, high-growth environments
Performance-oriented with a strong sense of ownership
Thrives in dynamic, ambiguous environments
Collaborative leader who elevates team performance
Growth mindset and continuous learner
Aligned with Aragon's core values and client-first mentality
Benefits
Performance-based bonus tied to team profit and outcomes
Comprehensive benefits package
Professional development opportunities
Flexible work arrangements
Company
The Aragon Company
The Aragon Company is a vertically-integrated performance marketing ecosystem with independent businesses that deliver even greater value when used together.