Field Service Engineer jobs in United States
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Tata Consultancy Services · 6 hours ago

Field Service Engineer

Tata Consultancy Services is a leading global IT services and consulting company, and they are seeking a Field Service Engineer. The role involves troubleshooting, installation, maintenance, and service on designated equipment, while also providing support for larger organizational events or training.

Business Information SystemsConsultingInformation TechnologyIT Management
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H1B Sponsor Likelynote

Responsibilities

Responsible for troubleshooting, installation, maintenance, and service on designated equipments, participate in Oncall Rotation support services
Service as an escalation point for service issues for designated modalities
Shared knowledge and coaching other members of the service team on an on-going basis
Responsible for leading installation activities within the assigned area, ensuring safety and quality measures are taken
Daily routine checkup of all printers and conference room equipment’s
Maintenance and disposal of asset and tracking the inventory of the End user devices
Deployment of EUC devices and Equipment with the defined SLA
Troubleshoot and fix issues with laptops, printers and Mobile/Tablet devices (Apple)
Provide support for larger organization events or training

Qualification

Win 10/11 knowledgeIMac/iPad/iPhone supportPrinter troubleshootingVC equipment installationOS rebuilding

Required

Working Knowledge of Win 10, 11 and iMac, iPad and iPhone devices
Configuring troubleshooting of printers, VC equipment installation, rebuilding OS in laptop and iMacs
Hands and feet support and setting up large events for Organization
Ability to lift and move equipment's from building to building or floor to floor
Responsible for troubleshooting, installation, maintenance, and service on designated equipments
Participate in Oncall Rotation support services
Service as an escalation point for service issues for designated modalities
Shared knowledge and coaching other members of the service team on an on-going basis
Responsible for leading installation activities within the assigned area, ensuring safety and quality measures are taken
Daily routine checkup of all printers and conference room equipment's
Maintenance and disposal of asset and tracking the inventory of the End user devices
Deployment of EUC devices and Equipment with the defined SLA
Troubleshoot and fix issues with laptops, printers and Mobile/Tablet devices (Apple)
Provide support for larger organization events or training

Benefits

Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Company

Tata Consultancy Services

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Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO

Leadership Team

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K. Krithivasan
Chief Executive Officer & Managing Director
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Aarthi Subramanian
President and Chief Operating Officer
Company data provided by crunchbase