Tata Consultancy Services · 5 hours ago
Service Now Business Analyst
Chicago, IL
Full-time
Onsite
Mid Level
$85K/yr - $100K/yrTata Consultancy Services is seeking a Service Now Business Analyst to identify and document business requirements for risk management processes. The role involves designing and implementing ServiceNow IRM solutions, analyzing risk data, and collaborating with cross-functional teams to ensure effective risk management.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Identify and document business requirements for risk management processes, ensuring they align with organizational goals and technical capabilities
Design and implement ServiceNow IRM solutions, including configurations, workflows, and integrations, to meet specific business needs
Identify and implement process improvements within the ServiceNow IRM module to enhance efficiency and effectiveness
Analyze risk data using ServiceNow Performance Analytics to identify trends, track key performance indicators (KPIs), and generate reports for stakeholders
Provide training and support to business users on how to effectively utilize the ServiceNow IRM platform
Collaborate with cross-functional teams, including IT, compliance, and legal, to ensure a cohesive risk management approach
Manage vendor risks through the ServiceNow platform, ensuring compliance with relevant regulations and industry standards
Support business continuity planning by using the ServiceNow platform to identify potential disruptions and implement mitigation strategies
Qualification
Required
Identify and document business requirements for risk management processes, ensuring they align with organizational goals and technical capabilities
Design and implement ServiceNow IRM solutions, including configurations, workflows, and integrations, to meet specific business needs
Identify and implement process improvements within the ServiceNow IRM module to enhance efficiency and effectiveness
Analyze risk data using ServiceNow Performance Analytics to identify trends, track key performance indicators (KPIs), and generate reports for stakeholders
Provide training and support to business users on how to effectively utilize the ServiceNow IRM platform
Collaborate with cross-functional teams, including IT, compliance, and legal, to ensure a cohesive risk management approach
Manage vendor risks through the ServiceNow platform, ensuring compliance with relevant regulations and industry standards
Support business continuity planning by using the ServiceNow platform to identify potential disruptions and implement mitigation strategies
Strong Understanding of Risk Management Principles: Proficiency in risk identification, assessment, and mitigation techniques
Experience with ServiceNow IRM: Familiarity with the ServiceNow platform, particularly the IRM module, is essential
Analytical and Problem-Solving Skills: Ability to analyze data, identify trends, and develop solutions to complex problems
Excellent Communication and Interpersonal Skills: Ability to effectively communicate with business stakeholders, technical teams, and other relevant parties
Knowledge of Relevant Regulatory Frameworks: Familiarity with frameworks like FCPA, GDPR, or ISO 37001 is a plus
Experience with Agile Methodologies and Project Management: Ability to work in a collaborative, iterative environment
Qualifications: BACHELOR OF COMPUTER SCIENCE
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
Hindu Business Line
2026-01-16
TradingView
2026-01-16
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