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Tata Consultancy Services · 1 day ago

ServiceNow Pc Platform Architect (CSM, FSM Modules)

Denver, MO

Full-time

Onsite

Senior Level

$150K/yr - $210K/yr

Tata Consultancy Services is seeking a ServiceNow Architect to design and guide the implementation of complex ServiceNow solutions. The role involves leading solution architecture, strategic planning, and providing technical leadership to ensure best practices and alignment with client needs.

Business Information SystemsConsultingInformation TechnologyIT Management

H1B Sponsor Likely

Responsibilities

Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including CSM, FSM and other ServiceNow applications

Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations

Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability

Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability

Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards

Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows

Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations

Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities

Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides

Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features

Qualification

CSM ModulesFSM ModulesServiceNow ArchitectureIntegration DesignCustomization & Configuration

Required

Deep knowledge of ServiceNow capabilities and best practices

Experience in designing and guiding the implementation of complex ServiceNow solutions

Must have skills in CSM and FSM Modules

Lead the design and implementation of end-to-end ServiceNow solutions

Collaborate with business stakeholders, project managers, and technical teams

Oversee the customization and configuration of ServiceNow modules

Architect integrations between ServiceNow and third-party systems

Provide technical leadership and guidance to development teams

Identify opportunities to optimize ServiceNow environments

Establish governance processes for integrity, security, and compliance

Act as a subject matter expert for clients on ServiceNow architecture

Produce comprehensive solution documentation

Lead efforts for system upgrades, patching, and platform enhancements

CSM and FSM Implementation experience

Company

Tata Consultancy Services

Glassdoor3.8

Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.

Founded in 1968

Mumbai, Maharashtra, IND

10001+ employees

http://www.tcs.com

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (7880)

2024 (9690)

2023 (8537)

2022 (11159)

2021 (9813)

2020 (11984)