Heidi · 6 days ago
Senior Product Designer
United States
Full-time
Remote
Senior Level
$150K/yr - $195K/yr
5+ years expHeidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. They are seeking a Senior Product Designer to own the design of Heidi’s US experience, transforming complex medical coding into seamless interactions and ensuring the product feels native to American clinicians.
Artificial Intelligence (AI)Business Process Automation (BPA)Health CareSoftware
Responsibilities
Own the end-to-end design of Heidi’s US product surface. You’ll translate our core AI capabilities into workflows that feel native to American clinicians, ensuring fit across documentation, coding, and care delivery
Lead the 0→1 design of our medical coding engine. You’ll transform a complex, manual administrative burden into an automated, trust-based workflow that clinicians and billing teams rely on
Architect the user experience for deep EMR integrations. You’ll shape how Heidi lives inside Epic, Athena, and eClinicalWorks, ensuring our "invisible infrastructure" feels like a superpower, not a plugin
Drive deep discovery with US clinicians. You’ll translate the nuance of payer rules, denial workflows, and compliance constraints into intuitive product logic that protects the user from complexity
Partner with Engineering to turn constraints into craft. You’ll navigate the technical limitations of HL7/FHIR and legacy software to deliver an experience that feels modern, seamless, and uncompromised
Partner with GTM and Customer Success teams. You’ll translate sales feedback, implementation challenges, and customer requests into product improvements—ensuring design decisions support enterprise sales motions
Champion enterprise design thinking across Heidi. You’ll help internal teams—including PMMs, PDs, EMs, and PMs—understand why enterprise customers differ from PLG users, and advocate for upmarket-specific needs in product decisions
Use and contribute to our design system. You’ll leverage existing patterns while establishing new components and standards that allow us to scale across complex US workflows without accruing design debt
Qualification
Required
5+ years of product design experience, with a portfolio that demonstrates exceptional visual craft and systems thinking
Proven experience designing complex, workflow-heavy products —translating dense technical or regulatory constraints into seamless user experiences
Strong 0→1 capability: you can navigate ambiguity, conduct your own research, and drive clarity through design without a perfect brief
Deep empathy for expert users: you know how to design for speed, accuracy, and high-cognitive-load environments
A bias for shipping: you thrive in a fast-paced triad with PM and Engineering, sweating the details without slowing down
Proficiency in Figma and experience working with design systems
Understanding of accessibility standards and inclusive design principles
Preferred
Experience in US healthcare, EMR ecosystems (Epic, Athena), or revenue cycle management—ideally within an AI or startup environment
Experience in other complex, regulated industries (fintech, legal tech, govtech) where you've designed for high-stakes workflows
Company
Heidi
Heidi is the AI Care Partner designed to expand clinical capacity by automating administrative work – documentation, form filling, and task management - so clinicians can focus on patients.
51-200 employees
H1B Sponsorship
Heidi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$91.55MKey Investors
Point72 VenturesGrow Digital Health Midlands AcceleratorHeadline
2025-10-06Series B· $65M
2025-05-13Non Equity Assistance
2025-03-03Series A· $16.6M
Leadership Team
Thomas Kelly
Co-Founder & CEO
Waleed Mussa
Co-Founder
Recent News
2025-12-26
Startup Daily
2025-12-24
HealthCareIT News
2025-12-10
Company data provided by crunchbase