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Chase · 2 days ago

General Manager, Elder Banking

277 Park Ave, New York, NY, 10172, US

Full-time

Onsite

Director/Executive

$156K/yr - $250K/yr

8+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. This role is responsible for leading the Elder Banking business strategy and P&L, focusing on the needs of elder customers and caregivers while driving growth and enhancing customer experiences.

BankingFinancial Services

Responsibilities

Creating and implementing the business strategy to drive sustained growth and profitability

Aligning strategic business priorities, the elder/caregiver banking experience to accelerate opportunities and drive customer satisfaction

Designing and delivering the product offering and end-to-end experience (in partnership with the Agile Product Organization & Design) and broader family value proposition across Chase (in partnership with other Chase LOBs), with new products, features and benefits to sustain competitive differentiation

Developing field execution, seasonal sales campaigns & communications plans to empower branch-based bankers (in partnership with National Sales)

Developing marketing plans, influencing acquisitions & engagement investment and reviewing campaigns/tactics (in partnership with Marketing)

Motivating, managing, leading and developing an exceptional team of direct reports

Qualification

Business strategyProduct ownershipFinancial services experienceAnalytical skillsRisk managementInfluencing skillsCommunication skillsTeam leadershipCollaboration skillsNegotiation skills

Required

8+ years of business / product ownership, strategy or consulting experience

Strong business acumen and an analytical mind who can operationalize the strategy effectively

End-to-end problem solver (defining problems, structuring and building quantitative / qualitative analysis, etc.) who can operationalize the business strategy effectively

Outstanding communication, storytelling, and presentation skills

Track record of leading cross-functional employees to deliver exceptional levels of success

Team leader passionate about motivating and developing talent

Strong collaboration skills in a highly matrixed organization environment

Ability to influence and negotiate effectively at all levels

Proven ability promoting a strong control environment by adhering to risk/control expectations, procedures and processes

Bachelor's degree