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Tata Consultancy Services · 1 day ago

Engagement Manager

Malta, NY

Full-time

Onsite

Mid, Senior Level

$140K/yr - $180K/yr

Tata Consultancy Services is seeking a ServiceNow Engagement Manager to lead a talented group of Solution Architects and Platform Architects in managing ServiceNow transformation programs. The role involves overseeing end-to-end implementation projects, ensuring best practices, and acting as a liaison between clients and technical teams.

Business Information SystemsConsultingInformation TechnologyIT Management

H1B Sponsor Likely

Responsibilities

Manage end-to-end ServiceNow implementation projects

Including planning, execution, and post-deployment support

Develop detailed project plans covering scope, timelines

Resource allocation, and budget

Ensure adherence to ServiceNow best practices and ITIL frameworks

Act as the primary liaison between clients, technical teams, and business stakeholders

Provide regular status updates, dashboards, and executive-level reporting

Identify project risks and implement mitigation strategies

Handle escalations and ensure timely resolution of issues

Lead cross-functional teams, foster collaboration, and drive continuous improvement

Mentor junior project managers and ensure compliance with governance standards

Qualification

ServiceNow CSAServiceNow CISProject ManagementPMP CertificationITIL Framework

Required

Project Management

ServiceNow CSA

ServiceNow CIS

PMP

Company

Tata Consultancy Services

Glassdoor3.8

Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.

Founded in 1968

Mumbai, Maharashtra, IND

10001+ employees

http://www.tcs.com

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2025 (7880)

2024 (9690)

2023 (8537)

2022 (11159)

2021 (9813)

2020 (11984)